Spoil me Reviews

Name: Spoil me
Rating: 4.70

4.7 Rating 6,152 Reviews

94 %

of reviewers recommend Spoil me

About Spoil me :

At Spoil Me, we believe gifting should be effortless, thoughtful, and always a little luxurious. Based in New Zealand, we create beautifully curated gift boxes designed to leave a lasting impression—whether you're celebrating a special occasion, saying thank you, or simply showing someone you care.

We’re passionate about making every step of the gifting journey as seamless as possible, from easy online ordering to stunning presentation and fast delivery.

Your feedback means everything to us. It helps us refine our processes, improve our products, and continue to deliver the best gifting experience in Aotearoa. Thank you for taking the time to leave a review—we’re always listening and learning.

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Email:

shaun@spoilme.co.nz

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You automatically changed the shipping address”

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Posted 1 year ago

“It went to payment before I could put the delivery address in. Now I can’t contact you?”

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Posted 1 year ago

“I’m so gutted with my order - I got the wheat bag expecting it to be normal size and it’s literally the size of my hand, plus the wrong colour and has some other brands tag on it when the picture made out it was a clear untagged wheat bag. So gutted to have wasted money on this gift for someone, I’m stuck with it now, too small to use and they don’t offer refunds after 7 days of receiving the item even if you’re out of town. Disappointed to say the least and won’t be recommending :(”

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Posted 1 year ago

“terrible communication and customer service”

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Posted 1 year ago

“I've ordered the custom photo but it was not included in the box.”

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Posted 1 year ago

“I was extremely disappointed with this service. I ordered a gift basket from overseas for my friend for her birthday. I ordered on 31 Jan to be delivered 3 Feb. My friend received it on 14th Feb after she chased it up. On 2 occasions she was told that they could not find the order. I would think twice about ordering anything further from Spoil me.”

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Posted 1 year ago

“What I got was so not was in the photo”

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Posted 1 year ago

“Because I don’t want to rate it when I haven’t even got it yet it won’t let me exit out of it”

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Posted 1 year ago

“The order was delivered 3 weeks after I placed it with no communication on their behalf. I emailed them, messaged on Facebook, and have only heard back after several weeks and messages. Super dissapointing.”

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Posted 1 year ago

“Too early not delivered yet”

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Posted 1 year ago

“Ooooooooo”

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Posted 1 year ago

“Please don't send requests that end up being compulsory”

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Posted 1 year ago

“The gift was sent to the wrong address. My recipient advised me 10 days later that a neighbour delivered it to her. can you look at what happened here please. Recipient Anna McHugh, sender John Gould”

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Posted 1 year ago

“Parcel hasn’t been delivered. Can someone please, answer the phone, call me or return my email. #54567 Thanks”

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Posted 1 year ago

“I used spoil me so many times before this time I decided to go got for the mystery Box for Black Friday it came with things not even worth it. Very disappointed”

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Posted 1 year ago

“Slow service. Still not delivered”

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Posted 1 year ago

“Still have not received the package”

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Posted 1 year ago

“Missed the delivery date (2 days late) which was very disappointing”

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Posted 1 year ago

“I paid for same day delivery but received my order the following week. I chose you over your competitors because you offered this service. All that was refunded for the inconvenience caused was the delivery fee and a late apology over email. No customer service was provided in the weekend when I made several attempts to contact them after not receiving my order on Friday. I even reached out to their social media and was ignored. To date their social media manager has not even so much as acknowledged my message yet continues to be active on their business Instagram. Needless to say I will never be ordering from Spoil Me again and I will not be recommending to my friends and family. I understand mistakes are made but how it was handled was appalling.”

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Posted 1 year ago

“For $80 it didn’t seem we got value for money: 3 wash cloths (I think that’s what they were), a small box of chocolates (has 6 chocolates in the box), some peanuts, facial cleanser and 2 small cookies. If circumstances allowed I would have gone to the shop myself.”

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Posted 2 years ago

Spoil me is rated 4.7 based on 6,152 reviews