Sport Chek Reviews

1.6 Rating 467 Reviews
13 %
of reviewers recommend Sport Chek
1.6
Based on 467 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 27%
Accurate And Undamaged Orders
Greater than 68%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Sport Chek.
How do I contact Sport Chek?
(2 weeks ago)
You can contact Sport Chek by Telephone, Email and Live Chat.
(2 weeks ago)
B-
69.70%
Industry Average
Had a great shopping experience today at your Sportchek on Cliff Avenue in Courtney,BC. The customer service from a young man by the name of Chas (sorry if I have misspelled his name )was excellent. He was a real help in my purchase of a Nike Hoodie for my grandson. If possible perhaps he will receive this recognition from me and will receive some much deserved recognition from your store manager. Thanks very much.
- Anonymous
My in person review. I have had nothing but excellent experiences at SPORTCHEK Bayshore. I travel a fair distance to this SPORTCHEK and I can honestly say that Matt the manger has always gone above and beyond to help me with orders and returns, some of which were complicated dealing with defective product issues. If Matt is leading the staff by example, they too will provide the highest level of service.
- Anna O
Hello I was in on Wednesday aug 10th after 7pm . I had excellent service from a lady named Melissa. She was great attended my needs and helped me find an alternative solution to a product that wasn't in the store. She was friendly and personable from start to finish.
- Anne