Starfire Direct Reviews

4.4 Rating 1,619 Reviews

83 %

of reviewers recommend Starfire Direct

4.4

Based on 1,619 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Popular Questions:

Delivery

How does Starfire Direct deliver? How long does Starfire Direct take to deliver? Does Starfire Direct deliver on time? How is accuracy and good condition of items delivered by Starfire Direct?

Customer Service

How can I contact Starfire Direct? How quickly does Starfire Direct resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Starfire Direct.

About Starfire Direct:

Starfire Direct is a premier online retailer of fire pits, patio furniture, heaters, grills and more!

Visit Website

Phone:

866-578-8538

Email:

info@starfiredirect.com

Location:

42168 Remington Avenue,
42168 Remington Avenue
California
92590

How do I contact Starfire Direct?

Helpful Report

(2 months ago)

You can contact Starfire Direct by Telephone, Email and Live Chat.

Helpful Report

(2 months ago)

94.44%

Industry Average

“ I called Starfire's customer service number, left my contact info and reason I was calling. ”

- Wayne Andersen

“ Great service and a beautiful product - copper cover for a fire pit. ”

- Katherine

“ Firepit and wind guard are great quality and beautiful. But the best part of this company is customer service. Had some issues and they were rectified immediately. The return and refund was done within a day after the item was back in stock. Thanks ”

- Georgeanne

Starfire Direct Reviews

Customer Service - Good