Startline Motor Finance Reviews

Name: Startline Motor Finance
Rating: 3.73

3.7 Rating 224 Reviews

69 %

of reviewers recommend Startline Motor Finance

Company Reviews

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Metrics

3.7

Based on 224 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Phone:

01414066629

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Startline Motor Finance 5 star review on 11th November 2024

Anonymous

Startline Motor Finance 5 star review on 5th June 2024

Michelle Dunkley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Car paid off in Dec 2019 yet still demanding money an setting letters demanding default money !!! Try phoning your waiting ages everyone busy!! Email no response. Easy to set up with but awful bullies when you have paid your debts off then still demand more . Avoid at at all costs”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“I have repayed on time every month without fail, yet I've had false details reported on my credit file resulting in a negative impact on my credit report, i've recency had my vehicle written off by my insurance company so I requested the early settlement figure and near fell of my chair when I saw I'd save about £6 off the total remaining balance if I repayed early plus an additional £180 end of agreement fee, as if they didn't make enough from the interest on the loan and the set up fee at the beginning, absolutely shocking, anyway I arranged the cheque to pay off the balance to be sent to them and its taken them 4 weeks to update my account with the payment so now the cheque payment sent is higher than the current settlement figure due to another payment being debited from my bank and they now owe me the over payed money which they are not very forthcoming with, all in all a really terrible company, customer service is below poor and I cannot and will not recommend anyone to this company, its a competitive market out there so shop around and bypass these cowboys 🤠.”

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Posted 5 years ago

“I ring up every month to make additional payments to clear the balance. The operator either pretend that they can’t hear what I’m saying or they tell me something different. This is the first time I’ve had finance and only went with start line because they offered me the best apr which was 15-16%( Iknow this is still high). I was lucky enough to have the money to pay off extra every month or I would be stuck with them for 3 years. But every time I rang them to make a payment there would be an issue. They didn’t want me to make the payment, they would reduce the monthly direct debts payment so I would end up paying longer with them. The phone would crackle, they would pretend they can’t hear me. Confusing stuff about payments. I would avoid them I only used them to start my credit rating. THEY DONT WANT YOU TO PAY THE BALANCE OFF EARLY!”

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Posted 5 years ago

“I pay over £280 per month and that takes only £8 off the actual loan amount. The remaining £272 is charged as interest! I do not recommend this company at all. It takes advantage of people who have not yet built enough of a credit score due to being a young age or people with bad credit ratings. Please don't be exploited like I was. Find a finance company with a fairer interest rate.”

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Posted 6 years ago

“Brilliant service first class well done”

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Posted 6 years ago

“Good company to go with.”

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Posted 6 years ago

“Rude customer services team who are extremely unhelpful. Wouldn’t use them again or recommend them to anyone!”

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Posted 6 years ago

“Sent everything out pretty quick”

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Posted 6 years ago

“I had finace from this company. £3000 over 5 years which in total with intrest would be £6000 paid back. Was easy to arrange .then the shock of paying the loan off 2 years early to only save £100 from the total. Please read any paper work they send you. As you are going to pay most of the monies back if you pay early.”

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Posted 6 years ago

“Good company for young people that want to get their first car on finance, very helpful.”

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Posted 6 years ago

“On my third separate complaint to the financial ombudsman. The 2nd complaint was acknowledged by Startline as their fault (I was offered £30 in vouchers for hours and hours of stress and inconvenience). Avoid avoid avoid - if you use this company I assure you it will be a significant regret for you! You have been warned. Customer since august 2018, and never again!!”

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Posted 6 years ago

“Always keep you informed about account and very friendly on the phone when making enquiries about your account.”

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Posted 6 years ago

“Absolutely disgraceful company so much so they need to be avoided at all costs please keep away be WARNED”

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Posted 6 years ago

“Fast & friendly service 👍”

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Posted 6 years ago

“From the start of my finance Startline Motor Finance have been very helpful always answer enquires and help over come problems when they cropped up. Highly recommend!!”

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Posted 6 years ago

“Great communication from the very start All queries answered and actioned straight away Great price Overall great trusted company 10/10”

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Posted 6 years ago

“Really pleased with the service from the very start Communication has been spot on and all my queries have been answered and actioned straight away Great price Overall great company 10/10”

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Posted 6 years ago

“He struggled for years with my finances and Stallone didn't hesitate and give me a loan for my car their amazing 5* all the way”

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Posted 6 years ago

“Been waiting for a call back for 2 days now, shocking services they have addimitted their in the wrong but still trying to blame me and not helping to get my car back.”

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Posted 6 years ago

Startline Motor Finance is rated 3.7 based on 224 reviews