Start Safety US Reviews

Name: Start Safety US
Address: 30 Industrial RoadCumberlandRhode Island02864, Cumberland
Rating: 4.75

4.8 Rating 163 Reviews

95 %

of reviewers recommend Start Safety US

4.8

Based on 163 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Start Safety US:

Delivering innovative safety products across the USA, we aim to deliver on quality, on budget and on time.

Based in Rhode Island, Start Safety was born out the growing need for smart safety products which revolutionize their use.

We strive to live up to our reputation in the way we conduct our business.

Visit Website

Phone:

(800) 671-9662

Email:

sales@startsafety.com

Location:

30 Industrial RoadCumberlandRhode Island02864
Cumberland
02864

Start Safety US 5 star review on 6th July 2024

Anonymous

Anonymous // 01/01/2019

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“I have purchased three sets of AlturnaMats from Start Safety in the past year for different pieces of equipment. I am getting ready to place three more orders over the next three months for additional equipment so all of my rigs have AlturnaMats under them. They hold up great for my application, are washable at the end of the day, and are a much cheaper alternative to replacing plywood all the time. Nikki has been my one and only contact after a difficult first order online and will continue to be the only person I deal with for future orders. She goes above and beyond to get me what I need in a timely manner. The only negative I have about the mats is that I can not always get the ones I want with handholds in them, but that is something I can do myself if necessary.”

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“Un happy set me the wrong ground protection mats. Called them was supposed to hear back no one has contacted me.”

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“Start Safety was easy to work with and we're very happy with the design and quality of our barriers.”

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“Start Safety is always extremely helpful and responsive.”

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“Great customer service.”

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“Dependable and professional as always. I'm a satisifed long-term customer.”

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“The upfront purchasing experience was good with prompt communication and pleasant interactions. It was the shipping portion of was where it all fell apart. A tracking number was emailed to me, but it gave no information about when the products would arrive. Spoke with a customer service representative and they told me that shipping occurs with an outside carrier. All I was asking was for a date when to expect the items as they weigh a couple thousand pounds. The load showed up randomly without notification, and the driver asked ME how he was going to unload the products! Was really surprised that the driver had no plan to unload the shipment. Me and one of my employees had to unload the entire by hand, not that cool considering I paid $350 for shipping.”

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“I ordered as a Christmas gift a month before Christmas. I got no information on shipping or that it would take over a month to receive. I called the phone number provided and left a message. I've still got no call back. Poor customer service!!!”

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“They came sooner than expaected, Thank You!”

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“THEESE ARE GOING TO WORK GREAT. THANK YOU”

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“Very easy to order and arrived much sooner than expected.”

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“Fast shipping. Quick response from company when ordering.”

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“Excellent! Recommend.”

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“Excellent, outstanding. Great customer service and Great product. Did everything we needed for now and future projects.”

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“Product was what we needed.”

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“These mats worked great and their customer service was great!”

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“Very satisfied with the product, the steel pallet it was strapped to is heavy duty, should be good for handling other 4x8 material. Will probably order more product in future.”

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“Great product and service!”

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“Only issue is it blows over in the wind. Weights to hold it down would help”

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Start Safety US is rated 4.8 based on 163 reviews