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Steel Lighting Co. Reviews

4.7 Rating 315 Reviews
90 %
of reviewers recommend Steel Lighting Co.
4.7
Based on 315 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5

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Steel Lighting Co. 5 star review on 29th May 2025
Neal
Steel Lighting Co. 5 star review on 29th May 2025
Neal
Steel Lighting Co. 5 star review on 21st May 2025
Elaine
Steel Lighting Co. 5 star review on 15th May 2025
Thomas
Steel Lighting Co. 5 star review on 15th May 2025
Thomas
Steel Lighting Co. 5 star review on 13th May 2025
Linda Lee
Steel Lighting Co. 5 star review on 8th May 2025
Molly
224
Anonymous
Anonymous  // 01/01/2019
I gave 4 stars because of the product quality and the customer service. My order was wrong two different times and a simple email had new parts sent immediately with no questions asked.... I will continue buying products from Steel Lighting company. Mistakes happen, how you deal with them matters.
Helpful Report
Posted 3 years ago
Love the product and would love to order lights for the outside of my house as well. I reached out for a coupon or discount and they wouldn’t even give me 10%.
Helpful Report
Posted 3 years ago
Everything works and looks great, however, I was sent the wrong colored light. Should have been matte black interior. Received gold interior.
Helpful Report
Posted 3 years ago
Unit did not come with a set screw for anti rotation
Helpful Report
Posted 3 years ago
The 2 Pendant lights I purchased for our newly finished cedar gabled deck are beautiful! Good packaging, very sturdy, all components are quality. The ability to dim them from inside the house adds so much to the deck. My contractor even commented on how well they are constructed, and my neighbor wanted to know where we purchased them and he is also a handyman too so that says a lot. The only thing I am disappointed by is the LED lightbulbs I purchased - I purchased 2 of them, and one never worked so I am back now to buy more bulbs. (should have an extra on hand anyway..) Wish there was some way to exchange for a functioning one. I will say the one that works is lovely; I like the warm color and the Edison filament look to it. All in all, though, a solid product that has so far easily withstood the high winds/storms we have had this winter. When we complete our garage/shop building this spring, I fully plan on buying my fixtures from Steel!
Helpful Report
Posted 3 years ago
Customer service is very good. Very responsive in finding solutions.
Helpful Report
Posted 3 years ago
Fixture are great , would have liked a heavier box than a standard bell box
Helpful Report
Posted 3 years ago
Steel Lighting Co. is rated 4.7 based on 315 reviews