Steel Lighting Co. Reviews

Name: Steel Lighting Co.
Address: 10711 Chandler Blvd., North Hollywood, California
Rating: 4.65

4.7 Rating 315 Reviews

90 %

of reviewers recommend Steel Lighting Co.

4.7

Based on 315 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Write Your review

Tell us how Steel Lighting Co. made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Steel Lighting Co. 5 star review on 21st May 2025

222

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just returned a gooseneck stem. You told me in email I'll receive a FULL refund, but I haven't heard a word...like the product, don't like your refund policies. Thad Stewart”

Helpful Report

Posted 1 year ago

“I bought more than one light I bought 11! Still waiting for someone to help me with install questions which I’ve called multiple times and I’m tired of calling and leaving a message and no one calling me back. I didn’t miss one call from Cecelia but I tried to call back and of course the answering machine so so far not very impressed. The lights looked nice but that’s about it.”

Helpful Report

Posted 1 year ago

“Advertised fast free shipping, yet it was almost 3 weeks before they shipped. I could have bought them from another site faster. I had to call and ask about shipping several times. Very disappointed”

Helpful Report

Posted 2 years ago

“The quality of your product was awesome but you really need to work on the timeliness of order delivery. It took two weeks before we received an email that our order would be shipped then another week to receive it. Also upon receiving the order we were shorted one part and had to call back to have it sent to us only to receive the incorrect item.”

Helpful Report

Posted 2 years ago

Steel Lighting Co. is rated 4.7 based on 315 reviews