STB.co.uk Reviews

Name: STB.co.uk
Address: Unit 3a-b 55 Hastings Road, ,, Leicester
Rating: 4.61

4.6 Rating 772 Reviews

91 %

of reviewers recommend STB.co.uk

4.6

Based on 772 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0116 326 1099

Email:

cs@stb.co.uk

Location:

Unit 3a-b 55 Hastings Road, ,
Leicester
LE5 0BT

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STB.co.uk 5 star review on 22nd July 2023

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price quick delivery would definitely recommend”

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Posted 2 years ago

“I haven’t got them as yet”

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Posted 2 years ago

Dear Charles, Thank you for your review. I do apologise for the delay in the delivery of your order. We have previously been in contact with you to keep you updated about the progress of your order. This pre-order item has been delayed in being dispatched, as our supplier has changed the date at which it will be supplied to us. Unfortunately, this is out of our control, and we've done our best to keep everyone affected fully updated. If need to discuss your order with our customer services team, then please contact us either by phone or through the contact form on our website. Kind regards, James.

Posted 2 years ago

“difficult to put on or take off shoes”

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Posted 2 years ago

“Excellent value for money”

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Posted 2 years ago

“Quick Delivery & a great product. GREAT SERVICE”

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Posted 2 years ago

“Very good, brought for yard to deal with my horses, as one keeps standing on my toes and breaking them. Have found them comfortable, wide and good quality, excellent for price, and no more broken toes!”

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Posted 2 years ago

“They are ok 👍”

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Posted 2 years ago

“not too bad for the price!”

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Posted 2 years ago

“Very quick delivery and no problems with my order.”

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Posted 2 years ago

“Comfortable boots and good value for money , Delivery was an expected price and efficient”

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Posted 2 years ago

“Very happy with both my purchase and your prompt and efficient service. Thank you.”

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Posted 2 years ago

“Very comfortable boots . And No time at all for them to be delivered. Very pleased”

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Posted 2 years ago

“Good shoes, sensible, sturdy and above all comfortable. I would buy them again.”

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Posted 2 years ago

“Very pleased. Good price. Good product and prompt delivery. 👍🏻”

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Posted 2 years ago

“Had a bad experience with the shoes that were bought and as I had worn them, as I needed to for work purposes and couldn’t send them back as they were the wrong size. All I got told was to sell them on Facebook, as they couldn’t accept them back as they had been worn. So I’m now left out of pocket and with a pair of trainers that I can not wear. So I’m sorry that my review isn’t a good one.”

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Posted 2 years ago

Hi Andrea, Thanks for your review. Unfortunately, we aren't able to accept worn items back as returns. I'm sorry that we weren't able to be of more help in this case! Best regards, James.

Posted 2 years ago

“Fantastic service and very quick couldn’t ask for anymore”

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Posted 2 years ago

“Exelent service, I’m very happy with my purchase.”

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Posted 2 years ago

“profissionais de confiança”

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Posted 2 years ago

“Very comfortable but I have gout and feet are swollen. Still not wide enough!”

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Posted 2 years ago

Dear Duncan, Thank you for your review. I'm sorry to hear that the item wasn't suitable for you. If it's unworn, then you'd be welcome to return it to us for a refund. Please find returns info here: https://www.stb.co.uk/returns-i1497 If you have any further questions or queries then don't hesitate to get in touch. Kind regards, James.

Posted 2 years ago

“The shoes are a great fit and so far have been really robust. They have held up against my son playing football in them. Most shoes last only two weeks and are completely destroyed but this pair have lasted longer and holding up really well.”

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Posted 2 years ago

STB.co.uk is rated 4.6 based on 772 reviews