STB.co.uk Reviews

Name: STB.co.uk
Address: Unit 3a-b 55 Hastings Road, ,, Leicester
Rating: 4.61

4.6 Rating 772 Reviews

91 %

of reviewers recommend STB.co.uk

4.6

Based on 772 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0116 326 1099

Email:

cs@stb.co.uk

Location:

Unit 3a-b 55 Hastings Road, ,
Leicester
LE5 0BT

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STB.co.uk 5 star review on 22nd July 2023

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered online Thurs evening, and received my Trainers on Saturday! Great service and a quality product at a very fair price!”

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Posted 4 years ago

“Great boots! Arrived in time!”

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Posted 4 years ago

“Excellent product and delivery”

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Posted 4 years ago

“Brilliant item, good delivery service.”

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Posted 4 years ago

“Very good quality with a excellent service”

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Posted 4 years ago

“Delivered promptly. Excellent fit. Comfortable to wear and have remained completely waterproof after extensive use in wet and muddy conditions. Appear to be durable too”

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Posted 4 years ago

“Came on time and are of great quality and value”

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Posted 4 years ago

“Easy process. Arrived on time. Would recommend”

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Posted 4 years ago

“Amazing boots, very good customer service, i recommande this site really !!”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Excellent servos and price. Really pleased and will definitely use again”

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Posted 4 years ago

“Cause of a *sale* reduction which was nowhere mentioned when bought, can't exchange them without a £5 subtraction. Please note the mentioned reduction is 90p. Now, to change from number 6 to 7, the total expense I have to be charged is £16. What's wrong with you and why do you cheat on your customers?”

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Posted 4 years ago

Dear Yousef, Thank you for the review and I am sorry to hear your are displeased. Unfortunately you purchased a sale item, which do clarify is not eligible for an exchange, whilst we are happy to offer a free exchange for a full priced item we do not currently exchange sale items and this is clearly specified on the website. We have since spoken to you about this, and explained you are more than welcome to return the item for a refund. We do not currently offer free returns due to the nature of the products we sell but we do offer a service whereby you may purchase a prepaid returns label with your order and this would cover the cost of any return. We also offer an option whereby you can download a returns label from our website after purchase, to send an item back and we deduct £4 from your refund to cover the cost of the return. We pride ourselves on honesty and integrity and all information is available on our website, our customer services team is always on hand to answer any questions you have prior to making a purchase. Please accept my apologies for any inconvenience caused. Kindest Regards, Sonal.

Posted 4 years ago

“Very pleased with the boots”

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Posted 4 years ago

“Great boots, look good and very comfy”

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Posted 4 years ago

“Love my new boots! I needed safety shoes for work that were practical and comfortable. I love the timberland style boots but they were too pricey so these were the perfect compromise! Order 1 size smaller for a perfect fit!”

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Posted 4 years ago

“very fast delivery .Very fast return. Would definitely recommend fast no hastle shopping on line with you. Huge thumbs up!”

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Posted 4 years ago

“Great service, prompt despatch. Highly recommended.”

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Posted 4 years ago

“Bought a pair of grafters unisex black chelsea boots. Unbelieeevable value for money, very happy with them. Delivered very quickly as well.”

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Posted 4 years ago

“I have got everything I ordered, thanks.”

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Posted 4 years ago

“Good comfortable boot and good value. I have worn these for 10+ hours from the outset with no problems.n”

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Posted 4 years ago

STB.co.uk is rated 4.6 based on 772 reviews