STB.co.uk Reviews

Name: STB.co.uk
Address: Unit 3a-b 55 Hastings Road, ,, Leicester
Rating: 4.61

4.6 Rating 772 Reviews

91 %

of reviewers recommend STB.co.uk

4.6

Based on 772 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0116 326 1099

Email:

cs@stb.co.uk

Location:

Unit 3a-b 55 Hastings Road, ,
Leicester
LE5 0BT

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STB.co.uk 5 star review on 22nd July 2023

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My husband works long hours and wanted a comfortable pair of shoes these are absolutely perfect for him they also look smart and aren’t heavy like other steel toe boots yes i would definitely recommend these would buy a second pair .”

Helpful Report

Posted 4 years ago

“No clear info if the shoes were cap steel or not”

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Posted 4 years ago

Dear IIinca Thank you for the review and I am sorry to hear this. I have looked into this for you and just to confirm the listing on the website does specify that these boots have no safety toe. I can see you have since returned the boots and we are processing this for you. Please accept my apologies for any inconvenience caused and if you ever need any advice about our products prior to purchase our dedicated customer services team is available to answer any questions you may have. Kindest Regards, Sonal.

Posted 4 years ago

“So far so good. The boots seem good value for money. The elastic was very tight initially but has stretched to some extent now making them very comfortable and easier to get on and off. Very happy with purchase”

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Posted 4 years ago

“Grafters boots are excellent quality, thick leather, good sole and heavy duty pull on loops. Boot is comfortable and warm, I'm a 45 eu, uk size 10 and the sized 10 fits well”

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Posted 4 years ago

“Perfect fit and exactly what I needed.”

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Posted 4 years ago

“I ordered the steel toe cap work shoes. They’re excellent quality and great value for money. Would definitely recommend. Ideally, the UK size should be on the order. I unfortunately ordered a pair of size EU42 / size UK8 in error. I then needed to reorder a pair in size 9.”

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Posted 4 years ago

“Fantastic service and price”

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Posted 4 years ago

“Very good boots but the pull strap on one of the boots snapped within one week”

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Posted 4 years ago

“Pleased with product and delivery”

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Posted 4 years ago

“Pleased to find my size (4) in half-height wellies at a good price. Delivered in reasonable time although they were not based ,as thought, in my county. Packaging has been reused.”

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Posted 4 years ago

“Easy to order, fast delivery and they fit my husband perfectly. Thank you!”

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Posted 4 years ago

“Terrible it’s been 14 days no refund boots weren’t as I expected”

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Posted 4 years ago

Dear Harley Thank you for the review and I am sorry to hear the boots were not as you expected. I can confirm the refund has been issued and we do appreciate your patience over the holiday period. Please do accept my apologies for any inconvenience caused. Kindest Regards, Sonal.

Posted 4 years ago

“Perfect footware for my needs.”

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Posted 4 years ago

“I wanted wellingtons for wet walks. Unfortunately these are not waterproof and once my socks get wet they start rubbing my feet making them sore. Only good now for gardening.”

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Posted 4 years ago

Dear Customer Thank you for the review and I am sorry to hear your boots were not suitable for the intended purpose. We have since had communication with you in regards to this, we have issued you with a full refund and asked you to dispose of the boots. I can only sincerely apologise for any inconvenience caused. Kindest Regards, Sonal.

Posted 4 years ago

“Boots were described as a waxy leather finish. The leather is a painted finish so not as described. Dissapointing”

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Posted 4 years ago

Dear Scott Thank you for the review and I am sorry to hear the boots were not as expected. I can confirm that the upper of the boots are made from a Smooth & Waxy Real Leather and are not painted. You are more than welcome to return any unworn item for a refund should you wish and I am sorry for any inconvenience caused. Kindest Regards, Sonal.

Posted 4 years ago

“Easy ordering, value for money and great customer service for tracking delivery. Highly recommend.”

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Posted 4 years ago

“Love the boots, super quick delivery. Would buy from again.”

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Posted 4 years ago

“Very good service. I had to return my first pair of boots as they were too small. The returns process was simple and hassle free. My new boots arrived today, next size up, perfect!”

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Posted 4 years ago

“Excellent best pair of boots iv ever purchase Good communication and up dates Will purchase again in future Thank you”

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Posted 4 years ago

“Great boots very strong and good gripping sole will buy another pair”

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Posted 4 years ago

STB.co.uk is rated 4.6 based on 772 reviews