STB.co.uk Reviews

Name: STB.co.uk
Address: Unit 3a-b 55 Hastings Road, ,, Leicester
Rating: 4.61

4.6 Rating 772 Reviews

91 %

of reviewers recommend STB.co.uk

4.6

Based on 772 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0116 326 1099

Email:

cs@stb.co.uk

Location:

Unit 3a-b 55 Hastings Road, ,
Leicester
LE5 0BT

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STB.co.uk 5 star review on 22nd July 2023

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service great boots. Thanks”

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Posted 4 years ago

“Quick delivery and were exactly as described and good quality .”

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Posted 4 years ago

“Shocking! IF you don't purchase the £2 easy return label you are charged £4 to download it when making a return for a refund. With the posting charge the total comes to £10 £4 pounds to download a returns label is daylight robbery!!!!!”

Helpful Report

Posted 4 years ago

Dear Customer Thank you for the review and I am sorry to hear you are displeased. If I may, I would briefly like to explain the situation. Your initial postage costs were because you selected the express 1-2 working days delivery. We do recommend you purchase a prepaid returns label with your order to make returns easy as we then cover the rest of the postal costs. The returns label you downloaded to send the shoes back via Royal Mail does have a £4 charge and we do clarify this on the returns page of the website. If you ever need any advice prior to placing an order, our customer services team is always on hand to answer any questions you may have, please do accept my apologies for any inconvenience caused. Kindest Regards, Sonal.

Posted 4 years ago

“brilliant service fantastic prices and always helpful. best place toget your work boots”

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Posted 4 years ago

“Just what I needed comfortable but next time I think I’ll go down a size Quick delivery a+”

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Posted 4 years ago

“Service very good, product leather very stiff, started to crease across the toe line first time I wore them, trying to supple the leather with saddle soap”

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Posted 4 years ago

“Excellent service & quality goods”

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Posted 4 years ago

“Excellent product at a fair price thank you”

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Posted 4 years ago

“Still waiting for a refund”

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Posted 4 years ago

Dear Tyler, Thank you for the review and I am sorry to hear that. I have looked into this for and can confirm your refund has been processed. Please accept my apologies for any inconvenience caused. Kindest Regards, Sonal.

Posted 4 years ago

“Good service fast delivery and comfy work shoes #winwin”

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Posted 4 years ago

“Easy to deal with.”

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Posted 4 years ago

“So glad I found this site. Plenty of choice. Take advantage of the notifying when back in stock. Great service”

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Posted 4 years ago

“Exellent. Very fast next day delivery. Great value,”

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Posted 4 years ago

“Great choice good price and good quality.”

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Posted 4 years ago

“Love my zip maple dr martin boots So easy to get on & comfortable from day one..”

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Posted 4 years ago

“Easy to order, fast delivery and excellent quality. Highly recommended”

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Posted 4 years ago

“Good service , boots came on time”

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Posted 4 years ago

“Arrived very quickly,really happy with the boots, first womens fit comfortable steel toe caps I have had.”

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Posted 4 years ago

“I bought these boots for my bakery job. Very comfortable, doesn’t feel like your wearing them. Excellent quality and a really good price. I’m so glad I got them and they were exactly what I was looking for.you would think that being Steel Toe Capped that they would feel heavy, they are very light compared to other boots like these.”

STB.co.uk 5 star review on 25th February 2021

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Posted 4 years ago

“First time I have used Steeltoeboots and will definitely use again. Large choice of work footwear and delivered very quickly, well done!”

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Posted 4 years ago

STB.co.uk is rated 4.6 based on 772 reviews