Steven Eagell Toyota Reviews

"AVOID LEXUS STEVEN EAGELL!!! First Lexus service they ruined the interior of my car with mud, & failed to fix the tracking on my car. Second service they AGAIN ruined the interior of my car with mud, and this time dented the door of my car! In addition, despite being ILLEGAL under GDPR regs, twice on booking a service their sales department rang me with high-pressure sales tactics to change to a new car! On complaining about this, one of their \u201cmanagers\u201d from their Peterborough branch rang me - attached - and COMPLAINED that I had \u2018complained\u2019, did not agree that they were breaking GDPR regs (which they are), and rather than apologise, told me I could not book my car into ANY of their Lexus branches!!!! AVOID - DREADFUL CAR DEALER, SLOPPY SERVICING AND APPALLING CUSTOMER SERVICE!!!!!!!"

"car arrived in the dark, bonnet crazed! wings lacquer awful rusty tailgate! so front end needs full respray! should never of been for sale in this condition! at 39k!"

"car arrived in the dark, bonnet crazed! wings lacquer awful rusty tailgate! so front end needs full respray! should never of been for sale in this condition! at 39k!"

"car arrived in the dark, bonnet crazed! wings lacquer awful rusty tailgate! so front end needs full respray! should never of been for sale in this condition! at 39k!"

"car arrived in the dark, bonnet crazed! wings lacquer awful rusty tailgate! so front end needs full respray! should never of been for sale in this condition! at 39k!"

"Paint peeling off of my car even though I paid extra for paint guard and only bought it 2 months ago! Wrong spare key given, still waiting for a spare. 2 tyres deemed illegal and unsafe and a 3rd needs changing soon! How can 3 tyres be like this after only 2 months?? Poor customer service by the Colchester branch. Was spoken to appallingly by a so called manager there. Charged \u00a3240 for a service even though I have a plan in place and was told by salesperson that an early service would be covered! They will not repay me for this! Not letting them get away with it. Will never buy a car from there again."

"Paint peeling off of my car even though I paid extra for paint guard and only bought it 2 months ago! Wrong spare key given, still waiting for a spare. 2 tyres deemed illegal and unsafe and a 3rd needs changing soon! How can 3 tyres be like this after only 2 months?? Poor customer service by the Colchester branch. Was spoken to appallingly by a so called manager there. Charged \u00a3240 for a service even though I have a plan in place and was told by salesperson that an early service would be covered! They will not repay me for this! Not letting them get away with it. Will never buy a car from there again."