Steven Eagell Toyota Reviews

4.1 Rating 132 Reviews
78 %
of reviewers recommend Steven Eagell Toyota
4.1
Based on 132 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
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Steven Eagell Toyota 1 star review on 21st April 2024
Adrian Fry
Steven Eagell Toyota 1 star review on 9th March 2024
Wayne Nicholson
Steven Eagell Toyota 1 star review on 9th March 2024
Wayne Nicholson
Steven Eagell Toyota 1 star review on 9th March 2024
Wayne Nicholson
Steven Eagell Toyota 1 star review on 9th March 2024
Wayne Nicholson
Steven Eagell Toyota 1 star review on 25th September 2023
Anonymous
Steven Eagell Toyota 1 star review on 25th September 2023
Anonymous
Anonymous
Anonymous  // 01/01/2019
The staff are very helpful and will go out of their way to help you . They offer a fair price and the car was delivered on time. Any queries are resolved quickly.
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Posted 1 week ago
Our sales consultant at Steven Eagell (Romford), Leandri Botes, was on time, friendly, helpful and welcoming. She was very patient, kind, and accommodating to our requirements and we were very pleased with our all round experience and purchase of our new Yaris. 10 out of 10.
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Posted 2 months ago
I took my car into Steven Eagell Toyota Tamworth yesterday for a Service. The service team were professional, friendly, approachable and looked after me very well. The work to be carried was gone through and confirmed, and my car was serviced and valeted while I waited, without any fuss. My experience was further enhanced by Luke Cramp, who I met for the first time, from the sales department. He was polite, professional and a pleasure to do business with, resulting with me ordering a new car. Delighted with the whole experience.
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Posted 2 months ago
Had to deal with parts department today and would like to say the guys were extremely helpful and kind. Sorry didn’t catch their names but they’re a credit to your organisation
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Posted 2 months ago
Bought a used Corolla from Steven Eagell Chelmsford, Hussein was great, friendly, professional and knowledgeable, came up with the perfect vehicle for me. Car was handed over by Nashe, who looked after me really well, making sure I was happy with the car. A small issue that arose after a few days was handled without problem by Oliver, who sorted it out and got it addressed quickly and without any problems. Thanks to everyone at Chelmsford, I felt valued, and very happy with my purchase and with the sales experience. The lady on the welcome desk who kept offering us drinks was lovely too👌 Top marks from me👏👍
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Posted 2 months ago
Always treated well and service staff Roxanne and Emily very professional in their welcome and knowledgeable in any of your enquiries ect. Always a pleasure to go to the Tamworth Steven Eagles so friendly and helpful. Neil good trustworthy and most professional in sales. He has looked after all my family in buying the right car for their needs.
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Posted 3 months ago
Excellent Service. Just before Christmas, I contacted the Luton branch and spoke with Zeshan told him my budget and what I was after and in no time he came through for me. Wow, he was always present to answer any questions I had, he put my heart at ease. He went above and beyond to ensure I was satisfied with my purchase even coming in on his day off to do the handover. Thank you so much Zeshan for your amazing service. I will recommend Steveneagell Luton anytime!
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Posted 3 months ago
I want to give Arkham 5 stars for helping me today with a small problem .He is working at Toyota Tamworth Steven Eagell
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Posted 3 months ago
Excellent, friendly, helpful, and informed service from Ballal for our pre owned hybrid Yaris He went the extra mile and made our purchase a happy one. Debbie Clifford
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Posted 3 months ago
I was invited by Jeff of Steven Eagell Toyota Bedford to attend one of their promotions. I reluctantly went with my family. Little did I know we were going to receive first class service. Jeff was busy with some customers at the time we got there. He handed us to Minhaj Ali, his sales workmate. Minhaj, took us around the showroom, and professionally asked us the right questions and also answered all our questions professionally. He was able to help us make the right decision basing from our open interaction. He even encouraged us to pay the deposit in instalments while we waited for the team to push for the manufacturing process of our chosen vehicle. Minhaj, kept us informed and also helped me synchronise the vehicle to my phone. We generally commend Steven Eagell Bedford team for a good service and friendly service. We promised to visit them soon purely because of the conducive and copacetic service we were offered. We'll done Minhaj Ali, Jeff , sales Manager and the rest of the team.
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Posted 4 months ago
I just picked up my new car today. It was a very smooth and pleasant experience. Jaydon was very helpful. Special thanks to Douglas Robson who was as fantastic as ever. In summary, I felt I was there with friends for a cup of tea and at the end had a new car too!
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Posted 4 months ago
Took delivery of my second car from St Ives. Dealt with Denny who ensures everything goes as smooth as silk.Delivery promise was fully kept. No pressure.Just fantastic service with a smile.This gentleman comes from the old school and he really does make the purchase a pleasure. Cannot fault the service.Car was delivered home yesterday beautifully valeted. Full marks.
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Posted 4 months ago
Lovely staff who are very helpful and friendly. ( Ellie and Roxy deserve a mention) . It always seems to be a very well oiled machine. My car just gets sorted and I carry on with my day
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Posted 5 months ago
I had a most professional and courteous customer service from Emily and the team on my visit for a recall check and body damage check last Friday. In fact whenever I go I have the same quality customer service from whoever I see.
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Posted 5 months ago
Roxy in Tamworth is amazing in the service department . I wouldn’t ever take my car anywhere else .
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Posted 6 months ago
Great customer service Attentive Friendly they go out of their way to please would highly recommend
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Posted 6 months ago
We recently bought a new Corolla from Steven Eagell Birmingham. The customer services was excellent from the moment we entered the dealership to purchase our new car. We were met by Emily Walker who was our sales executive. Emily was very professional, well informed and very helpful. She guided us through the purchase of our new car and answered all the questions we asked. Emily was very courteous and highly professional, she is an excellent asset to the company. Finally I would recommend anyone buying a new/second hand car to go to Steven Eagell Birmingham where they will receive an excellent experience. Thank you Emily for guiding and helping us through this process.
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Posted 7 months ago
great service from all concerned especially jake gilmore could not have been better very well done would recommend any time the service was spot on
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Posted 7 months ago
This is the second car I have purched fr Amy at Steven Eage toyota Tamworth, and the experience was even better than last time. I can't thank Amy and Martin the delivery driver enough for the service provided. Martin got behind due to traffic problems during the day which meant that he finally arrived at my house last night at 12.30!!! That's epic talk about going above and behond. Most people would have given up and rescheduled but not Martin. This company are one of the best I have ever dealt with well done guys Superb!!!
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Posted 8 months ago
Had a good experience with service and staff.Especially Mr Telford .He is doing a very good job.Always welcoming and helping. Overall satisfied. I highly recommend Steven Eagle Romford Toyota.
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Posted 8 months ago
Steven Eagell Toyota is rated 4.1 based on 132 reviews