Steven Eagell Toyota Reviews

Name: Steven Eagell Toyota
Rating: 4.05

4.1 Rating 158 Reviews

76 %

of reviewers recommend Steven Eagell Toyota

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Metrics

4.1

Based on 158 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Steven Eagell Toyota 1 star review on 18th September 2024

Adrian V

Steven Eagell Toyota 1 star review on 21st April 2024

Adrian Fry

Steven Eagell Toyota 1 star review on 9th March 2024

Wayne Nicholson

Steven Eagell Toyota 1 star review on 25th September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Henry Trinh of Chelmford branch fully supported us to aquire our new vehicle 10 out of 10 for customer and face of Toyota”

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Posted 6 hours ago

“I dealt with the Steven Eagell Letchworth branch. After a difficult start, with various things going wrong in the handling of my purchase, I was finally given exemplary care. Patience, professionalism and courtesy. I drove away in my new car very happy yesterday, thanks to David Conkling, Dean Gale and Ben Hunter.”

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Posted 3 weeks ago

“We are now on our seventh Yaris and the sales staff have always been friendly and attentive. The attention we had from Jamie Marrington from start to handover was exceptional, calm and professional. He kept us informed through the whole process. We must also mention the lovely bubbly friendly Jane on reception, who kept our hot chocolate topped up! Maria & Paul”

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Posted 1 month ago

“I had an appointment yesterday with Marius to discuss my current finance agreement and look to improve my current APR rate. Marius was excellent. He explained everything in terms I could understand and was able to give me an excellent deal on a new vehicle. He was very professional and very helpful. I would definitely recommend him to my friends and family. As I have not had good experiences with other sales staff in the past, Marius assured me he would do his best for me, and he did!”

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Posted 1 month ago

“Thanks Mark Frost for collecting and delivering our Lexus recently in such a clean and polished state Mark is always so polite and helpful and rings us before collection and delivery .Great service . Thank you .Will always use this company”

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Posted 2 months ago

“Car was due for service. It was picked up and delivered by Ian who was very courteous. The whole service process was hassle free. No complaints. A job well done.”

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Posted 5 months ago

“Very friendly and knowledgeable team. Ebrima was very helpful and answered all my questions.”

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Posted 8 months ago

“Very happy with my service , very pleased with who I dealt with, very polite and helpful young lady.”

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Posted 8 months ago

“my third car purchased from Steven Eagell Luton. A+++ Syed .from purchase to collection.”

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Posted 10 months ago

“Bought a used Toyota from Steven Eagell Peterborough, Ricky came up with the perfect vehicle for me. He was friendly, professional and helpful. Thank you!”

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Posted 10 months ago

“Excellent today. Courier (Jim) very helpful; likewise service team (James and colleagues).”

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Posted 10 months ago

“Parts department fantastic nothing to much trouble”

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Posted 11 months ago

“Jim was punctual, courteous and professional. As always.”

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Posted 11 months ago

“We brought a car from Steven Eagell Toyota Cambridge a few weeks ago and was highly satisfied from the time we walk in meeting a sales man niall Alvarado from sitting down going through things and trying to get us the correct car colour etc to having it delivered checked over and then hand over day, Niall was not pushing in anyway at all made us all feel very relaxed and comfortable even having a laugh aswell.”

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Posted 11 months ago

“I would like to fully recommended of service of Agija Nikolajenko from Steven Eagell Peterborough for her professionalism, knowledge and culture. She helped to collect my car and answered for all doubts and questions”

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Posted 1 year ago

“The staff are very helpful and will go out of their way to help you . They offer a fair price and the car was delivered on time. Any queries are resolved quickly.”

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Posted 1 year ago

“Our sales consultant at Steven Eagell (Romford), Leandri Botes, was on time, friendly, helpful and welcoming. She was very patient, kind, and accommodating to our requirements and we were very pleased with our all round experience and purchase of our new Yaris. 10 out of 10.”

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Posted 1 year ago

“I took my car into Steven Eagell Toyota Tamworth yesterday for a Service. The service team were professional, friendly, approachable and looked after me very well. The work to be carried was gone through and confirmed, and my car was serviced and valeted while I waited, without any fuss. My experience was further enhanced by Luke Cramp, who I met for the first time, from the sales department. He was polite, professional and a pleasure to do business with, resulting with me ordering a new car. Delighted with the whole experience.”

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Posted 1 year ago

“Had to deal with parts department today and would like to say the guys were extremely helpful and kind. Sorry didn’t catch their names but they’re a credit to your organisation”

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Posted 1 year ago

“Bought a used Corolla from Steven Eagell Chelmsford, Hussein was great, friendly, professional and knowledgeable, came up with the perfect vehicle for me. Car was handed over by Nashe, who looked after me really well, making sure I was happy with the car. A small issue that arose after a few days was handled without problem by Oliver, who sorted it out and got it addressed quickly and without any problems. Thanks to everyone at Chelmsford, I felt valued, and very happy with my purchase and with the sales experience. The lady on the welcome desk who kept offering us drinks was lovely too👌 Top marks from me👏👍”

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Posted 1 year ago

Steven Eagell Toyota is rated 4.1 based on 158 reviews