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Steven Eagell Toyota Reviews
4.0
Rating
162
Reviews
75
%
of reviewers recommend
Steven Eagell Toyota
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"Bad experience to Bishops Stortford Steven Eagell, and here it's 2 people unprofessional, scamm and liars Christian Kitoko and Tom Faugham."
Adrian V
"AVOID LEXUS STEVEN EAGELL!!! First Lexus service they ruined the interior of my car with mud, & failed to fix the tracking on my car. Second service they AGAIN ruined the interior of my car with mud, and this time dented the door of my car! In addition, despite being ILLEGAL under GDPR regs, twice on booking a service their sales department rang me with high-pressure sales tactics to change to a new car! On complaining about this, one of their \u201cmanagers\u201d from their Peterborough branch rang me - attached - and COMPLAINED that I had \u2018complained\u2019, did not agree that they were breaking GDPR regs (which they are), and rather than apologise, told me I could not book my car into ANY of their Lexus branches!!!! AVOID - DREADFUL CAR DEALER, SLOPPY SERVICING AND APPALLING CUSTOMER SERVICE!!!!!!!"
Adrian Fry
"car arrived in the dark, bonnet crazed! wings lacquer awful rusty tailgate! so front end needs full respray! should never of been for sale in this condition! at 39k!"
Wayne Nicholson
"car arrived in the dark, bonnet crazed! wings lacquer awful rusty tailgate! so front end needs full respray! should never of been for sale in this condition! at 39k!"
Wayne Nicholson
"car arrived in the dark, bonnet crazed! wings lacquer awful rusty tailgate! so front end needs full respray! should never of been for sale in this condition! at 39k!"
Wayne Nicholson
"car arrived in the dark, bonnet crazed! wings lacquer awful rusty tailgate! so front end needs full respray! should never of been for sale in this condition! at 39k!"
Wayne Nicholson
"Paint peeling off of my car even though I paid extra for paint guard and only bought it 2 months ago! Wrong spare key given, still waiting for a spare. 2 tyres deemed illegal and unsafe and a 3rd needs changing soon! How can 3 tyres be like this after only 2 months?? Poor customer service by the Colchester branch. Was spoken to appallingly by a so called manager there. Charged \u00a3240 for a service even though I have a plan in place and was told by salesperson that an early service would be covered! They will not repay me for this! Not letting them get away with it. Will never buy a car from there again."
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01/01/2019
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Debbie And Ray
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“
The car we got is very good. We had excellent service from them. Nothing too big or small for them to handle. Very clean place to sit and have one of their very nice coffees while pondering over the deals they were offering us.
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Posted 1 year ago
Ruth
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“
My Lexus was booked in for a service, it was picked up and dropped off by Ian. A very courteous and hassle free service.
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Posted 1 year ago
Emma Blood
Verified Reviewer
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“
Bought a new Argo yesterday for September collection Amy Williams was very professional and everything went smoothly. Thank you.
”
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Posted 3 years ago
Anonymous
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“
Rachel Wild was professional and most help with the purchase of a new H-CR
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Posted 6 years ago
Steven Eagell Toyota
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4.0
based on
162
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