“Was offered two seperate designs in the same order simply for kart numbers and name stickers. confirming one as correct automatically confirmed the other as correct and processed the order without me checking it. Plus the minimum of 5 sets of stickers for orders of the kart set make it unrealistic for privateer karters to use them for the kart design service. My last kart stickers from kart David were great, but not able to justify ordering 5 sets going forward.”
“Quality of the transfer stickers are okay, you need to rub the backing hard to get the stickers to transfer BUT they don't cut out the finished stickers to line up with the paper grid so you have nothing to line up with, hence very hard to line up. It's just someone going crazy with scissors or a bendy cutting knife.”
“Iridescent effect is very nice. Everything almost came out perfect except for the left side of some of the stickers weren’t cut properly, ruined a few and it was a bit difficult to take the stickers out the sheet.”
Hi Tess,
Thank you so much for taking the time to share feedback.
I'm extremely sorry to hear that you've experienced these problems.
I understand how frustrating this must be and apologise for any inconvenience this has caused.
I've sent you an email so we can fix this quickly for you.
Once again, I do apologise for the issues caused.
“I was pleased with the quick turnaround of ordering and receiving the proof. The design team made my requested changes in a timely manner. The reason for the 3/5 stars is because the sticker is pretty low quality. My sticker has strong colours, but when you have it on top of something else, you can see through it which isn't particularly ideal. Additionally, I expected a better peel system - this doesn't come with a split halfway or a tab to pull the backing away so grow your nails in preparation!”
“Customer service is nice however the order process is not very good. If you want specific dimensions and they think it won't work they will simply change it and not give you an explenation.”
“The time from when I placed my order to the time I received it was at least 2 weeks. Maybe closer to 3. They arrived less than 48 hours from the time of my event. Be sure to order way in advance if you want to get them on time. It would have been good to know this upfront.”
“Positive: The stickers are very beautiful once on the glass.
Less positive: It's sometimes difficult to take the sticker out from its sheet
Also, once on the glass, the sticker is easy to remove but going out of the dishwasher, something a bit sticky remains on the glass which is not very comfortable. To remove it, I need to use either something fat as oil but this takes time.”
“Fair in quality, with a couple of caveats for the clear ones. Firstly, the gum on the sticker is not easy to get rid of and it leaves quite an unpleasant residue. Secondly, the "clear" nature of the sticker is kind of ruined a bit by the gum itself -- you can see that it doesn't actually make a clean adhesive layer, and has a bunch of air in the uneven nature of the adhesive. As a result, it doesn't actually look like a truly clear sticker. It's not overly "bad", but I definitely would have avoided the clear ones (and gone with the white background) if I had just known upfront... Just a bit more effort to manage expectations would be appreciated..”
