“The stickers we ordered were of an excellent quality but what lets the service down is the length of time it takes to get the order completed and shipped, and the only form of communication is via a message service. It is a small business so be mindful of this when placing a large order.”
“Not the quickest delivery, ordered 6th December, and delivered 15th January not quite 7 - 10 day turnaround as stated on the delivery tab but Christmas may have been a delay. I did message and the response was quick. Easy to use art set up so thats a bonus, quality was ok, time will tell if the print lasts the environment we are using them in.”
“Delivery was very slow and not well communicated on a delay. I had to keep asking for updates on the status. With a very tight deadline it was touch and go if they were going to arrive in time.
Quality of the stickers were fantastic! Really good quality but not cut out.”
“Communication with the printer was good, but my order took over a month to be printed and then wasnt delivered as DPD drove away before I had a chance to open the door.”
“The stickers and quality are really good. But it took about 6 weeks and 4 nagging emails to get 100 stickers.
I will wait until I see an improvement shown on the Stickythings dashboard before I use again.
Sorry, 2 years ago quality and delivery were spot on.”
“Great product but slow turn around. I understand they are a small team but they appeared very snowed under. I have used them in the past and turnaround was not an issue.”
“I like sticky note, but it could be more user friendly, and also include the option to edit previous orders, to recreate new orders, as currently you have to do the entire design again which is long winded and unnecessary to be honest.”
“Stickers themselves are great except they are smaller than intended which I think is due to a typo my end. I did ask customer service if they could be reprinted the correct size however rather than provide a quote and assist they simply stated they dont do free reprints. Not sure if I'll use again as customer support is not helpful.”
“Very fast turn around and delivery. Usually I have great results this time the online artwork upload was awkward to use and the printed labels are not a good match to my artwork colour unfortunately…”
Hi Caroline,
Thanks for the review. I've checked your order and I have a reason for the slight colour change. You designed online using the online design tool. The colour you picked for the blue was a very bright regal blue, which is unachievable when printed in CMYK inks, so some colour conversion always happens from RGB to CMYK.
We do suggest on the website that colour changes will happen when RGB colours are used in the online designer and that if there are colour critical artworks, to use the proofing function instead.
FYI, bright oranges, blues and greens are usually the most highly likely to have a noticeable conversion. There are many online CMYK colour pickers that you can use to get a colour that won't be converted.
If you have a print ready PDF, I'd always suggest the proofing option, unless the colour on screen when uploaded within the designer is very close to the original PDF.
I hope that helps
Kind Regards
Matt
