“How you are allowed to treat tenants so poorly is shocking. What's even more shocking, is how you are allowed to function as a landlord at all.
I've rented with stockport homes for nearly 4 years now. I have not had a single month where I have felt happy as a tenant.
You should not be allowed to run homes on behalf of stockport Council.
I would advise anyone, not to sign any tenancy agreement, with Stockport Homes. You will regret it 100%.
Rent privately, it might cost more but it pays for itself in not having to deal with these idiots.
You don't even deserve 1 star Stockport Homes.
I will name you and shame you Stockport homes. You have ruined my life and my sons life since the day we moved into your property.
I hope others speak up and show how poor the services you are providing for paying tenants. If you were a private landlord you would be in court being held accountable. Because its Stockport Council you are acting for, you have got away with it, for far to long.
Someone needs to be held responsible and accountable for all of my issues from 2020-2024.
I strongly believe the person to blame is my housing officer, for knowingly or unknowingly, letting me live in these conditions and circumstances with a 14 year old disabled child.
Thankfully I was able to remove my son, from this absolute horrendous experience.
I am now going refuse to pay my rent until I have saved enough up to rent private. If you want your money, you can take me to court, and you are not getting another penny off me.
I have more than enough evidence to prove you have failed as a landlord in numerous ways for 4 years.
You are a disgrace Stockport Homes.”
“I signed up to stockport home and they did medical review and they have not taken all my medical issues in to consideration and my current housing issues they pick and choose who they give points to is is disgusting how they treat people go private they say that will help you live closer to family support,”
“As usual Stockport homes are incredibly inept. Complaint after complaint after complaint. What do Stockport homes do?. Nothing. Who are these people?. What are they doing running the housing stock for Stockport Council?. Join our group to get rid of this terrible company. Let's get Stockport Council back running the housing stock in Stockport instead of this dreadful company.”
“Sadly, to say - literally the worst landlord I had to ever deal with and their Repairs Team is laughable (sorry but it really is). They send someone to fix an issue after waiting for months to the wrong address and then blame you for not being at home…That was not my home, so why would I be in? Then they expect you to wait another month to re-schedule. You have got broken shower they expect you to wash your hair in a sink for another month because they are busy. Their plumber damaged titles accidentally and they were surprised that I am not happy with it. There have been countless issues with SH in the past and admittedly their service is shocking (or lack of service shall I say) and extremely frustrating. I had dealt with them on numerous occasions and despite the valid points I was completely overlooked, which left me frustrated and without a choice, but to complain to HOUSING OMBUDSMAN. I feel that my experience with Stockport homes has been one fuelled by discrimination of my Polish heritage. I feel that if I were British, I would have been listened to and given the opportunity to voice my concerns and complaints. I strongly advise anyone not to be afraid of seeking Housing Ombudsman help – that is the only way things can get sorted for you. I genuinely hope that Stockport Council will do something about SH service – on the end of the day they manage properties of council behalf.
SH - please don’t reply to this message as you will advise me to raise a complaint and wait 6 months for feedback.”
“Absolutely disgusting services. Nicola Moore is my housing officer she is Absolutely useless and has no sympathy or resolve for any issue at all. The repairs team useless. They do not give a damn about your circumstances or how you live or your repairs you need doing. Lived with damp in my property for 2 years. Needed a bigger place as I was sleeping on my living room floor for 18 months whilst I had my disabled son living with me in a 1 bedroom highrise flat. My tenancy agreement also stated in black and white there was no children or pets allowed so you were in breach of your own agreement .The points and bidding system is a complete scam aswell even with my sons medical points I couldn't get sod all my medical points weren't even took into consideration as they only take in one persons points into account !!! Unless you are homeless you won't get any help off these people whatsoever. Had numerous issues in my property reported the same issue dozens of times and still noone has ever sorted out a leak I have had for 2 Years. Stuck here in my property riddled with damp and can't afford to go private so I'm In a catch 22 situation. Avoid this council like a plague they are a complete shambles and stockport homes is the worst run place I have ever had to deal with in my life they have ruined my mental health because of the constant poor services I have recieved. What a waste of space you are Nicola Moore. Hope you fall in the bath with a plugged in toaster you stupid woman. You have ruined my life and my relationship with my child because of my living circumstances you failed to help me with when I needed serious help. Now I suffer with my own mental health and serious depression as a result of the constant poor services and lack of help and support you should have helped me with as my housing officer. You are a disgrace !!!!”
“The ASB team is disgusting No help what so ever after years of ASB neighbours still the team hasn't done anything about it Stockport homes is rubbish welfare of each tenant extremely poor”
“Absolutely horrendous - every department, every employee. Sold me a home ‘with off-road parking’ ie a drive.
Raised concerns driveway was not fit for purpose as far too narrow & surrounded by brick walls on both sides (not in keeping with the design presented to me). Repeatedly lied to & sent me made up figures about the width of driveway.
When I attended again to measure myself-sure enough it was significantly smaller than was stated & as suspected-unfit for purpose.
I then had the joy of quietly watching from the top of the road as 2 separate people guided an employees car onto the drive & wrestled the employee out so as to provide me ‘photo evidence’ that despite their repeated lies, this drive was supposedly fit for purpose. Whilst it was a thoroughly enjoyable watch-it proved nothing. Who in their right mind, would have a driveway that could not be used without 2 people to guide you onto it? I also to this day, await evidence as to how 2 small children or perhaps a disabled resident would be able to use such a driveway & exit/enter a vehicle???
After much back & forth, it was agreed there would be arrangements made to either, have the double yellow lines surrounding the house removed (as they are historical & have not been in use since the building it served was demolished, or arrangements for parking permit system would be arranged/applied for.
I was satisfied with this, I needed a home, it was in the right place, & ultimately, onroad parking seemed a good compromise to secure a home for my family.
Of note, within approximately one week-they had submitted revised planning permission & had it immediately agreed so as to allow the building incorrectly built to remain as such.
I was forced to sign a letter on the basis that this be agreed to & the actions proposed would infact take place. Whereby upon this being the case, I would be unable to return with further complaint or regarding parking. Fair enough....or so i foolishly believed
I was repeatedly pressured to sign & complete the purchase or else they would remove me from the opportunity (in full knowledge that I needed a home, was pregnant & that this would successfully force me to comply or have no suitably place home-which sadly they succeeded in doing).
I also note for those who still have the patience to read-a previous buyer for this house fell through-I have been denied a reason for this cancellation of purchase....but it is not difficult to assume this previous buyer was probably equally unhappy with the parking, but had the priveledge of being able to walk away.
It has been 18 months.
Nothing stipulated in the letter, I was pressured to sign, has been done.
I submitted a subject access request to investigate how I was still not able to use my home as it was sold to me.
The response was laughable, answered nothing, & clearly left out what I assume are incriminating emails & overall a seemingly pointless effort on both our parts
Furthermore, following on from reciept of (the laughable) subject access-& to assumably punish me for asking questions, they have taken steps to ensure that my home is even more unfit for living as a lone parent with 2 small children-by attending the estate & placing even more double yellow lines in the only area I was able to leave my car, so as I am now parking on a different street altogether & carrying a 2 year old & young baby yards in the wind/snow & rain to get in & out of our home.
This requires me to leave one child out of sight to get each one in or out of the home at a time (with the large amount of belonging that come with 2 young children, carrying both & all our things is not an option)-causing unnecessary stress for the most basic of tasks, & forcing me to leave my young children unattended frequently.
Something which I am sure, no parent would ever choose to do-but for which I have no say.
During my pregnancy for my now 2nd child -I was forced to leave this home for 3 months to manage.
Even more spectacularly, given it apparently takes at least 18 months to file a piece of paper-within 3 weeks of my being out of the country & a change of banking arrangements (something that they were aware of & know there is a simple solution to).
I was accosted on my own doorstep by a passive aggressive member of staff demanding a payment. My baby was half dressed in my arms & clearly in view of this woman. I was left with either allowing this unexpected verbally pushy/passive aggressive woman who had stuck her foot into the doorway (assumably so as to make us as uncomfortable as possible, & prevent either me leaving or closing the door to the home I regrettably part own), into the home-or continue to stand there with a unacceptably dressed baby in the cold. Rightly or wrongly, I chose to stay at the door & not invite this employee in.
In closing, an absolute disgrace.
please, anyone considering involving yourselves with these people-think very very long & hard about what your future would look like with this ‘association’.
They are incompetent, aggressive, liars. Even when informing them my child was in NICU & we had been bereaved at the same time-the aggressive tactics did not relent in communications from staff members.
To aid your decision making process-I provide evidence of my ‘meets regulations’ driveway.”
“Their ASB team are a joke. Iw was physically and verbally assaulted and abused on my own doorstep and they are taking no action against the assailant who lives next door.”
