StockX Reviews

1.8 Rating 372 Reviews

20 %

of reviewers recommend StockX

Company Reviews

Questions

Metrics

1.8

Based on 372 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 43%
Accurate And Undamaged Orders	Greater than 65%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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How is StockX returns process?

Helpful Report

(1 week ago)

Greater than 100% of reviewers feedback is StockX returns process could be better.

Helpful Report

(1 week ago)

0.00%

Industry Average

“ It's unfortunate that they don't do returns. It's an online goods company that doesn't allow returns. Pretty ridiculous especially that everyone else does it. Ordered a Nike Dunk Low Jumbo that is too small for me. I did all the research and all review sites mention that they're true to fit but in reality, you should go half size up. I'm not buying from them again. ”

- Anonymous

“ Their return policy is terrible-I wish we had read reviews before buying from them-they do not take returns. ”

- David Carrazzone

“ SCAM ARTISTS sell fake shoes. Refuse to accept returns after you send them the photos that they request as proof stating that the shoes have “passed their verification process”. THEN SUGGEST THAT YOU RIP SOMEONE ELSE OFF AND SELL THE SHOES BACK ON THEIR WEBSITE!!! ”

- Katia

StockX Reviews

Returns - Difficult