StockX Reviews

1.8 Rating 390 Reviews

19 %

of reviewers recommend StockX

Company Reviews

Questions

Metrics

1.8

Based on 390 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 46%
Accurate And Undamaged Orders	Greater than 65%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does StockX deliver? How long does StockX take to deliver? Does StockX deliver on time? How is accuracy and good condition of items delivered by StockX?

Returns

How is StockX returns process?

Customer Service

How can I contact StockX? How quickly does StockX resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of StockX.

Visit Website

How long does StockX take to deliver?

Helpful Report

(1 week ago)

StockX normally delivers over 7 Days.

Helpful Report

(1 week ago)

50.00%

Industry Average

“ Never again for an important event will I order from this company! First day of school was ruined a week ago when they didn't show up and now weeks after I ordered they tell me they are backed up indefinitely and there is no delivery date. ”

- Chaley Barnes

“ Worst company to deal with. Sends me trash quality sneakers. Nike text logo not finished. Stitches all over the place. Its bad. Need to wait long time for customer service, also delivery and such. And still..customers service just wastes your time. Avoid. ”

- Anonymous

“ I was going to be away so rescheduled delivery through the delivery notification email/service provided to me through UPS (to protect the item). ”

- Anonymous

StockX Reviews

Delivery - Average