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Sunglasses.ie Reviews

4.7 Rating 426 Reviews
93 %
of reviewers recommend Sunglasses.ie
4.7
Based on 426 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Sunglasses.ie Reviews
Visit Website

Phone:

01 661 8602

Email:

robbie@sunglasses.ie

Location:

23a Dawson Street, Dublin 2,
D02E403

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Sunglasses.ie 5 star review on 1st May 2024
Sinead
Sunglasses.ie 5 star review on 5th April 2024
Grace
Sunglasses.ie 5 star review on 13th July 2022
John
Sunglasses.ie 5 star review on 13th July 2022
John
Sunglasses.ie 5 star review on 8th September 2021
Crónan Goodman
Anonymous
Anonymous  // 01/01/2019
I purchased a gift voucher for my husband for Xmas- we have now gone to the shop 3 times and it is never opened. He would like to chose his glasses rather than get them online. The opening hours are on the website so why is it never opened. We have emailed twice and tried calling but nobody answers the phone. I now fell we will have to go legal with this
Helpful Report
Posted 1 year ago
Hi, We are sincerely apologise for the inconvenience you experienced. Our store was unfortunately flooded by apartments above us and we had been closed whilst repair works were carried out. I'm happy to say we are now fully back opertaional and open Mon - Fri. If you like you can also call or email me directly should need any furthur assiatance. robbie@sunglasses.ie 01 661 8602 Warm regards, Robbie
Posted 1 year ago
Placed my order on Feb the 11th. Was called on Feb 12th. Was told I would have them in 7 days. Chatted to customer service on Sunday night who said they would get back to me Monday as they had to contact the lab, had to contact customer service again on the Tuesday as I wasn't contacted as promised. I was advised I was misinformed about the 7 days, but they'd contact the lab and try get them quicker. Here I am 15 days after placing the order with absolutely no indication as to when I will receive my glasses. Anyone I have spoke to has been extremely pleasant to deal with, but the companies lack of contact around orders is very poor. Could have went to most other opticians and had my glasses within a week, of not 2 hours.
Helpful Report
Posted 4 years ago
This is my second purchase of this site and definitely my last! The first time I bought a pair on sale, the money came out of account and then I was told it was their error and they would not send them to me! This time I was told, after the money came out, that the glasses I chose were out of stock and then told they were in stock! Not an easy company to deal with
Helpful Report
Posted 5 years ago
I ordered 2 pairs of Sunglasses, the money was removed from my account. A number of days later I received a phone call saying that 1 of the pairs was the incorrect price on the website. As I had already paid for this I felt they should be sent to my at the price stated on the website and the price I paid for them but they refused to do this. Would not order from them again.
Helpful Report
Posted 6 years ago
I ordered a pair of bolle sunglasses along with a cleaning kit. The sunglasses arrived very quickly and are fine. The cleaning kit did not arrive so I sent an email enquiring if it was being dispatched separately. With no response after two weeks I sent a reminder. I got an immediate response with an apology and an assurance that the cleaning kit would be dispatched immediately for next day delivery. That was on the 20th January. It never arrived. Poor service.
Helpful Report
Posted 6 years ago
Glssses are superb but extremely late delivery. Numerous phone calls and emails to resolve.
Helpful Report
Posted 6 years ago
Sunglasses.ie is rated 4.7 based on 426 reviews