Supanet Reviews

Name: Supanet
Address: Time Technology Park, Time Technology Park, Burnley
Rating: 4.44

4.4 Rating 624 Reviews

87 %

of reviewers recommend Supanet

Company Reviews

Questions

Metrics

4.4

Based on 624 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

07870162472

Email:

gary.holden@tpad.com

Location:

Time Technology Park,
Time Technology Park
Burnley
BB127TW

Write Your review

Tell us how Supanet made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Domonic was great, he fixed my problem really quickly, without fuss, Thank you.”

Helpful Report

(AD196) - Posted 8 years ago

Thank you for your positive review Tamlyn, I'll pass on your feedback to Dominic. Glad we could be of assistance today!

Posted 8 years ago

“the agent was very efficient at dealing with my request and dealt with it in a very helpful manner and explained every thing to me”

Helpful Report

(AD196) - Posted 8 years ago

Thank you for your feedback, we really appreciate you taking the time to let us know how we're doing!

Posted 8 years ago

“The live chat was quick and easy to access, unlike telephone waiting time. Also very good operators.”

Helpful Report

(AS271) - Posted 8 years ago

Thank you for your feedback, it's great to hear you were satisfied with the service we offered today. Please don't hesitate to us live chat in the future if we can be of any further assistance. Thanks again!

Posted 8 years ago

“They resolved a problem i had with my webmail. My account had been barred after spam mail had been sent from it without my knowledge”

Helpful Report

(AD196) - Posted 8 years ago

Hi Gabrielle, thank you for contacting us today about this and we're glad we've been able to fix the issue for you. Please don't hesitate to contact us again if we can be of any more help.

Posted 8 years ago

“Great customer service on the live chat!”

Helpful Report

(AD196) - Posted 8 years ago

Hello K, thank you for your feedback and review, if the customer service team here at Supanet can be of any more help please don't hesitate to contact us at www.supanet.com/livechat

Posted 8 years ago

“e mail problem doing their best to sort it out”

Helpful Report

(AS271) - Posted 8 years ago

Thank you for leaving feedback Clive, we're happy to have been of assistance today. Please don't hesitate to contact Supanet again if we can be of any help.

Posted 8 years ago

“The livechat is very good. Much better than hanging on the phone for what seems like days! Very helpful and quick replies.”

Helpful Report

(AD196) - Posted 8 years ago

Thank you for your feedback, we're happy you've enjoyed the live chat experience today. If we can ever be of further assistance please don't hesitate to contact us at www.supanet.com/livechat

Posted 8 years ago

“Sorted my issue with no problem. Will use this in future as cannot get through by phone and this is much simpler. Thank you for a brilliant service.”

Helpful Report

(AD196) - Posted 8 years ago

We're happy to have been of help today! Please don't hesitate to use our live chat feature in future, it is usually quicker to contact us via this method. Thank you for your feedback.

Posted 8 years ago

“It was detailed to me the instructions to return a parcel. Extremely helpful and considerate.”

Helpful Report

(AA420) - Posted 8 years ago

Thank you for your review Nicol, we're happy we could be of assistance today! If we can be of any further help in the future, please don't hesitate to contact us at www.supanet.com/livechat

Posted 8 years ago

“Always answer straight away , no waiting on an answer”

Helpful Report

(AS271) - Posted 8 years ago

Thank you for your 5* Supanet Review Mr Timms, it is much appreciated. Please don't hesitate to contact us again at supanet.com/livechat if we can be of assistance in the future.

Posted 8 years ago

“online understood problem immediately and acted Telephone agent not quite so well informed. Thanks”

Helpful Report

(AD196) - Posted 8 years ago

Thank you for your review and your comments, we're continually trying to improve the service we offer our customers and feedback such as this is invaluable for us to do so. Please don't hesitate to contact us again if we can be of any further assistance.

Posted 8 years ago

“used online chat to enquire an overcharge on my account. The issue was sorted within 10 mins and refund promised. Very satisfied with customer service today ????”

Helpful Report

(AD196) - Posted 8 years ago

Thank you for contacting us today and for your review Nanette. We're happy we could be of assistance today. If you need any further help please don't hesitate to contact us at supanet.com/livechat

Posted 8 years ago

“great online customer service”

Helpful Report

(AD196) - Posted 8 years ago

Thank you for your feedback, we're glad we could be of assistance today!

Posted 8 years ago

“Efficiently dealt with”

Helpful Report

(AS271) - Posted 8 years ago

Thank you for your review, we appreciate hearing feedback on how we're doing, this helps us continually improve the levels of customer service we offer.

Posted 8 years ago

“Perfect Service - answered really promptly and very efficient”

Helpful Report

(AD196) - Posted 8 years ago

Thank you for your 5* review Graham, we're pleased you were happy with the service you received today. If we can be of any further assistance, please don't hesitate to contact us at supanet.com/livechat.

Posted 8 years ago

“They were very helpful and helped me with my enquiry”

Helpful Report

(AD196) - Posted 8 years ago

Thank you for your 5* review, we're glad we could help you today. If we can ever be of any further assistance, please don't hesitate to contact us at www.supanet.com/livechat

Posted 8 years ago

“sorted out all my worries”

Helpful Report

(AD196) - Posted 8 years ago

Thank you for your positive review Eileen, we're happy to have been of assistance.

Posted 8 years ago

“Your Agent answered my query very efficiently. quickly and politely”

Helpful Report

(AD196) - Posted 8 years ago

Thank you for your feedback and for contacting Supanet, we're glad we could help!

Posted 8 years ago

“The operator was excellent. A breath of fresh air and sorted my problem easily and professionally.”

Helpful Report

(AD196) - Posted 8 years ago

Thank you for your review Darren, we are glad to have been of assistance. Please don't hesitate to contact us again if you need any help at www.supanet.com/livechat

Posted 8 years ago

“Excellent and prompt service”

Helpful Report

(AD196) - Posted 8 years ago

Thank you for your time online this morning and thank you for your order! We really appreciate you leaving a review of Supanet.

Posted 8 years ago

Supanet is rated 4.4 based on 624 reviews