Supanet Reviews

Name: Supanet
Address: Time Technology Park, Time Technology Park, Burnley
Rating: 4.44

4.4 Rating 624 Reviews

87 %

of reviewers recommend Supanet

Company Reviews

Questions

Metrics

4.4

Based on 624 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

07870162472

Email:

gary.holden@tpad.com

Location:

Time Technology Park,
Time Technology Park
Burnley
BB127TW

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been a customer for over 20 years and have always been more than happy with the service. Thank you!”

Helpful Report

(AD196) - Posted 8 years ago

Thank you for your review and 20 years of custom!! If there's anything else we can help you with in future please don't hesitate to contact us at www.supanet.com/livechat

Posted 8 years ago

“Got a good deal on broadband and TV. Customer service person answered all my questions and was very helpful.”

Helpful Report

(AD196) - Posted 8 years ago

Thank you for your 5* review, your feedback does help us continually improve the service we offer our customers. If we can be of any further assistance in the future please don't hesitate to contact us at www.supanet.com/livechat

Posted 8 years ago

“Email was being filtered as Spam, have been advised that the issue should be resolved within 24hrs.”

Helpful Report

(AD196) - Posted 8 years ago

Thank you for your review, I can confirm that a ticket has been raised for you and this should be resolved within 24 hours. If we can be of any further assistance, please don't hesitate to contact us.

Posted 8 years ago

“The person who has just spent a lot of time helping me to get things right with my new Router”

Helpful Report

(AD196) - Posted 8 years ago

Thank you for taking the time to leave your feedback on Supanet, we really appreciate it.

Posted 8 years ago

“dealt with all my queries regards my house move”

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(AD196) - Posted 8 years ago

Thank you for taking the time to leave a 5* Supanet review. We really appreciate your feedback.

Posted 8 years ago

“Very impressed with the on-line chat option for customer services. Vast improvement on the multi-layer telephone menu approach. Quick and well informed response.”

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(AD196) - Posted 8 years ago

Thank you for your 5* Supanet review. We really appreciate your feedback. Please don't hesitate to contact us again if you need any help.

Posted 8 years ago

“Giving me a better deal”

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(AD196) - Posted 8 years ago

Thank you for contacting Supanet and your 5* review! We really appreciate your feedback.

Posted 8 years ago

“Very helpful online chat, helped answer my query quickly. Thanks”

Helpful Report

(AD196) - Posted 8 years ago

Thank you for your review. Your feedback helps us check we're still giving the best possible customer service. Please don't hesitate to contact us again should you want any further help.

Posted 8 years ago

Supanet is rated 4.4 based on 624 reviews