Superbalist.com Reviews

1.5 Rating 241 Reviews

9 %

of reviewers recommend Superbalist.com

Company Reviews

Questions

Metrics

1.5

Based on 241 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How does Superbalist.com deliver?

Helpful Report

(3 weeks ago)

Superbalist.com delivers items by Courier.

Helpful Report

(3 weeks ago)

59.09%

Industry Average

“ Orders are always delayed . I don't understand why would it take 2 weeks to get something local, I mean Shein take a week and they import from china. I am never ordering from them again!!!!!I bought this item on the 8 October the estimated delivery date is 18 Oct 2024. ”

- Mbalenhle mahlaba

“ You failed to tell me my delivery was cancelled. ”

- Grant

“ I ordered a patio couch and paid for Sunday delivery as I was unable to be home on other days. ”

- Anonymous

Superbalist.com Reviews

Delivery - Average