Superbalist.com Reviews

1.5 Rating 223 Reviews

9 %

of reviewers recommend Superbalist.com

Company Reviews

Questions

Metrics

1.5

Based on 223 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Superbalist.com deliver? How long does Superbalist.com take to deliver? Does Superbalist.com deliver on time? How is accuracy and good condition of items delivered by Superbalist.com?

Returns

How is Superbalist.com returns process?

Customer Service

How can I contact Superbalist.com? How quickly does Superbalist.com resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Superbalist.com.

Visit Website

How does Superbalist.com deliver?

Helpful Report

(2 weeks ago)

Superbalist.com delivers items by Courier.

Helpful Report

(2 weeks ago)

55.56%

Industry Average

“ Superbalist.com Cancelled my order meant for my child's birthday. This caused a great upset and the initial delivery showed Saturday and the unanimously changed to two days later. And they later cancelled the order without even contacting me. I will never use this site and it sells less quality clothes. ”

- Anonymous

“ I ordered a Paw patrol trolley bag for my daughter and a 2 in 1 USB cable however I did not receive the USB cable. The bag is unbelievably dirty! You'd swear it's a hand down from someone. Even the delivery was late! On their website it says 2 items were delivered. I can't believe I wasted my money like that. I am never buying anything from Superbalist again! ”

- Bongiwe Tshabalala

“ I phoned Takealot as they are the delivery partners and spoke to a very helpful Monique who confirmed that the driver delivered the package to the incorrect address. ”

- Chelsea

Superbalist.com Reviews

Delivery - Average