Superbalist.com Reviews

1.5 Rating 245 Reviews

9 %

of reviewers recommend Superbalist.com

Company Reviews

Questions

Metrics

1.5

Based on 245 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How does Superbalist.com deliver?

Helpful Report

(3 weeks ago)

Superbalist.com delivers items by Courier.

Helpful Report

(3 weeks ago)

59.09%

Industry Average

“ My experience was marred by two major issues: a deeply flawed app that cost me unnecessary delivery fees and a concerning data breach that Superbalist refuses to adequately address. ”

- Anonymous

“ Superbalist has stolen my money for next day delivery. Then they ask them to deliver, they refuse to deliver. They do not care about their good customers, doesn’t matter how much you spend with them. They do not care that they are losing a customer today. Rather buy in store, as they cannot honour a free delivery after they mess up. Guess this is how they treat all customers. Be careful of them They have no value for customers ”

- Kyle Groenewald

“ Orders are always delayed . I don't understand why would it take 2 weeks to get something local, I mean Shein take a week and they import from china. I am never ordering from them again!!!!!I bought this item on the 8 October the estimated delivery date is 18 Oct 2024. ”

- Mbalenhle mahlaba

Superbalist.com Reviews

Delivery - Average