Superbalist.com Reviews

1.5 Rating 223 Reviews

9 %

of reviewers recommend Superbalist.com

Company Reviews

Questions

Metrics

1.5

Based on 223 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does Superbalist.com resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 31% of reviewers feedback is Superbalist.com takes over a week to resolve customer queries.

Helpful Report

(3 weeks ago)

66.67%

Industry Average

“ Superbalist offers best service ever🤞 I have been buying here since from last year....and i can tell even to day i still appreciate THEIR service. ❤ This is the only online store I trust at this moment.🤞🤞 ”

- Neo

“ My order was delivered on time as promised and I am very happy with my purchase. The sizing chart provided was spot on. Excellent service, will order from Superbalist again. ”

- Petra

“ Bought 3 items on sale. Order came quickly, a day earlier than expected and shoes fit perfectly! Excellent service and will definitely be ordering again :) ”

- Megz

Superbalist.com Reviews

Customer Service - Average