Superloans Reviews

Name: Superloans
Address: PO Box 50316, Porirua, Porirua
Rating: 4.85

4.9 Rating 1,029 Reviews

98 %

of reviewers recommend Superloans

Company Reviews

Questions

Metrics

4.9

Based on 1,029 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone

Visit Website

Phone:

800 333 000

Email:

reviews@superloans.co.nz

Location:

PO Box 50316,
Porirua
Porirua
5240

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Superloans 1 star review on 11th September 2025

Ayla

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everytime I go in there is always someone there to greet me and is always listening to my life story and always goes the extra mile to help me out!!! Fantastic service as always superloans is #LOYAL thank you :)”

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Posted 8 years ago

Yay! Thanks for the awesome review Ana. Regards, Buck

Posted 6 years ago

“Great service, quick and clear expectations.”

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Posted 8 years ago

Thanks for your review. Loma Linda. Let me know what we need to do, to get that extra star. Regards, Buck

Posted 6 years ago

“Staff is very friendly at the Napier branch”

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Posted 8 years ago

Thanks for the 5 stars Shyann. Regards, Buck

Posted 6 years ago

“Easy steps to complete to apply. Helpful, friendly service when dealing with staff :)”

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Posted 8 years ago

Thanks for the awesome review Aroha. Regards, Buck

Posted 6 years ago

“my experience in superloans is awesome because my loan is immediately approve and the employee who entertain me is very friendly and accomodating.”

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Posted 8 years ago

Hey Ash, thanks for the 5 star review! Regards, Buck

Posted 6 years ago

“Superloans is awesome! Quick and easy to deal with :) every loaners dream! Thanls superloans!”

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Posted 8 years ago

Yay! Thanks for the great review, Arahina. We appreciate it. Regards, Buck :)

Posted 6 years ago

“The team in Lower Hutt are absolutely amazing! They are all about the customers, and providing great service. They are very welcoming and are always available to have a good old chat, If they sold coffee or beers in there, id probably make it my new local watering hole, its always a good time when you go in there - they're always willing to help!”

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Posted 8 years ago

WooHoo! Thanks for this awesome review Ebony. Regards, Buck

Posted 6 years ago

“Friendly staff, didn't make you feel uncomfortable, terms were explained clearly, would recommend to anyone wanting a quick loan, when you find yourself sort till the next pay.”

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Posted 8 years ago

Thanks for the kind review, Debbie. Regards, Buck

Posted 6 years ago

“I love super loans they are awesum in all ways”

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Posted 8 years ago

And we love you Cheryl. Thanks for the awesome review! Regards, Buck

Posted 6 years ago

“Awesome service”

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Posted 8 years ago

Awesome review :) Thanks Sandra! Regards, Buck

Posted 6 years ago

“Thanks”

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Posted 8 years ago

No, thank you Aroha! We appreciate the 5 star review. Regards, Buck

Posted 6 years ago

“Great service from the team in napier. Super helpful.”

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Posted 8 years ago

And you are a great customer David. Thanks for the review. Regards, Buck

Posted 6 years ago

“I have had an awesome experience and you are all so understanding”

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Posted 8 years ago

Thanks fro the awesome review Peepi, Regards, Buck

Posted 6 years ago

“Always really good service, great people. And very helpful. Could never fault them!”

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Posted 8 years ago

Thanks Elizabeth. We appreciate your great review :) Regards, Buck

Posted 6 years ago

“Best service ever fast! never had any problems with customer service always on point! Thank you Superloans! :)”

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Posted 8 years ago

Yay! Thanks so much Theresa :) Regards, Buck

Posted 6 years ago

“First time I applied I was accepted.no problem when I wanted to get another one I rang in first to check if I could and the answer was yes you can when I went in I was declined even though I had rung in 30 minutes before so I wouldn't waste my time and gas going in I missed a direct debit payment but the same day I paid by debit card and yet fees were still added I had a terrible experience when I came in I felt embarrassed and degraded even though like I said the persons I spoke to said I can get a loan never felt so low ever.thanks for nothing”

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Posted 8 years ago

Hi Lester, I am sorry you feel that way. Due to our responsible lending criteria, we wont approve another loan, over the phone. I have looked at your account. There were no fees for your first default. There was a $6 fee for your second, which you were unable to pay in full. As this was your first loan it would have been irresponsible of us to approve another, unless your situation had changed. Regards, Buck

Posted 6 years ago

“I recommend Superloans to everyone out there,great service and really welcoming friendly employees who work there especially at the Lower Hutt branch hence why I've given 5 stars yay Superloans.”

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Posted 8 years ago

Yay! Thanks so much, for the awesome review :) Regards, Buck

Posted 6 years ago

“I've been dealing with *Superloans* for a couple years,and even though I built up my credit score to well over over 600, I still find it easier and less hassle to use their services than the banks.They've been good to me, and am very happy with their services.”

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Posted 8 years ago

Thanks so much for the great review Janie. Regards, Buck

Posted 6 years ago

“Really good service”

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Posted 8 years ago

Thanks for our really good review Caleb :) Regards, Buck

Posted 6 years ago

“Amazing service”

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Posted 8 years ago

Thanks for the amazing review Victoria :) Regards, Buck

Posted 6 years ago

Superloans is rated 4.9 based on 1,029 reviews