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Sussex Promotions Ltd Reviews

4.9 Rating 403 Reviews
98 %
of reviewers recommend Sussex Promotions Ltd
Company Reviews Questions Metrics
4.9
Based on 403 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Read Sussex Promotions Ltd Reviews
Visit Website

Phone:

01273 493618

Email:

andrew@spromo.co.uk

Location:

Snelsins Road,
Snelsins Road
Cleckheaton
BD19 3UE

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Jo Curtis
Verified Buyer
“The team at Sussex Promotions respond really quickly and flexibly to our (often urgent) requirements, advising us on products and sourcing as required. Excellent customer service and speedy delivery ensure we keep coming back. Thanks Jo Curtis, emapsite”
Helpful Report
Posted 10 years ago
Thank you Jo, we're very happy you keep coming back too! Best wishes, Andrew
Posted 10 years ago
Sarah Hofsten
Verified Buyer
“Quick responses to queries and also speedy delivery times. Always very happy with the products we receive too. Thank you! Sarah (University of Sussex)”
Helpful Report
Posted 10 years ago
Thank you Sarah, good to hear!
Posted 10 years ago
Vikrant
Verified Buyer
“In short – the best bit about ‘sussex promotions’ is their personalised service. The team takes extra effort in understanding customer needs for product quality and pricing. Delivery has always been on time with clear communication along the way.”
Helpful Report
Posted 10 years ago
Thank you Vik for those kind words, I will share with the team. Best wishes, Andrew
Posted 10 years ago
Chris
Verified Buyer
“Super-fast turnaround and great quality products.”
Helpful Report
Posted 10 years ago
Thank you Chris.
Posted 10 years ago
Lucinda
Verified Buyer
“The team are always quick to respond to any questions and are really helpful. They go out of their way to get it right for you and are really strong with communication which makes you feel they really care about you and your order.”
Helpful Report
Posted 10 years ago
Hi Lucinda, many thanks for your kind words, I have shared with the team here. Best wishes, Andrew
Posted 10 years ago
Norman Mayhew
Verified Buyer
“Excellent Thank you.”
Helpful Report
Posted 10 years ago
Thank you for your review Norman, very much appreciated. Best wishes, Andrew
Posted 10 years ago
Ruth
Verified Buyer
“Very friendly and helpful. Excellent communication. I strongly recommend this company.”
Helpful Report
Posted 10 years ago
Thank you Ruth! We much appreciate the review. Have a great weekend, Andrew
Posted 10 years ago
Miriam
Verified Buyer
“I thought the service was exceptionally good from placing the order until receiving confirmation it was being processed. The only problem encountered was upon delivery as the box was very battered and had split I had to clean each mint card individually as they were very dirty.”
Helpful Report
Posted 10 years ago
Thanks for the rating and review Miriam, we'll be in touch about the box splitting as we weren't aware of that. Many thanks, Andrew
Posted 10 years ago
Andy
Verified Buyer
“I have to say, communications with Sussex were fantastic. Gemma Mackay, who dealt with my order, was an absolute star and a pleasure to deal with. Any delays were promptly advised and I was updated frequently. Once everything was approved for production, delivery was excellent, everything arriving within a ten day period, far quicker than I imagined. On the whole, a very pleasurable experience. Thanks to Gemma and the team :-) Andy Drinkell, Waste Services Advisor, North East Lincolnshire Council”
Helpful Report
Posted 10 years ago
Fantastic news Andy, thank you very much for taking the time to leave a review, it is very much appreciated. Very best wishes, Andrew
Posted 10 years ago
Will
Verified Buyer
“Sussex Promotions offer a brilliant service. I was helped by account David Lines who was very professional and knew exactly how to help. With so many faceless companies online now it was refreshing to have such a personal and dedicated service which was on time and budget.”
Helpful Report
Posted 10 years ago
Hi Will, many thanks for your review, very much appreciated. I will share your comments with David. All the best, Andrew
Posted 10 years ago
Vicki
Verified Buyer
“Brilliant service - Thank you very much.”
Helpful Report
Posted 10 years ago
Hi Vicki, many thanks for your rating & comment, very much appreciated. Best wishes, Andrew
Posted 10 years ago
Michelle
Verified Buyer
“Excellent service from both the sales and productions teams. Much appreciated.”
Helpful Report
Posted 10 years ago
Hi Michelle, many thanks for your rating & comment, much appreciated. Best, Andrew
Posted 10 years ago
Sasha
Verified Buyer
“This is the first time I have ordered mugs and umbrellas for our school and from start to finish Sussex promotions were incredibly helpful and informative. They took time to suggest suitable mugs and umbrellas in our price range and sent over samples to show school staff. I found them to be very professorial, and polite throughout and responded quickly to any questions. I was also kept up to date via email and telephone regarding the delivery - which was on time! I will be using Sussex Promotions again and highly recommend their services. Sasha , Deputy head of a special needs school .”
Helpful Report
Posted 10 years ago
Thank you Sasha for the positive comments above, I'm glad the team looked after you well. Best wishes, Andrew
Posted 10 years ago
Sussex Promotions Ltd is rated 4.9 based on 403 reviews
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