swiftwick.com Reviews

Name: swiftwick.com
Address: PO Box 2363, Brentwood, Tennessee
Rating: 4.75

4.8 Rating 5,773 Reviews

94 %

of reviewers recommend swiftwick.com

4.8

Based on 5,773 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

swiftwick.com 5 star review on 22nd May 2024

Mitzi Villanueva Reel

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Over 2 weeks for delivery, wish I purchased these through Amazon.....”

Helpful Report

Posted 3 years ago

Michael-James, Thank you for your review! We are sorry to hear your parcel has yet to arrive. We will be reaching out personally to make this right for you. Thank you again for your feedback. Kind regards, -Swiftwick Team

Posted 3 years ago

“Poor quality”

Helpful Report

Posted 3 years ago

Hi Richard, Thank you for your feedback! We hate to hear your Maxus Zero socks were not what you expected. We will be following up with you via direct message to get this taken care of as we want to ensure we find the best fit for you. Again, we appreciate you writing a review! Kind regards, -Swiftwick Team

Posted 3 years ago

“I have been a fan of the wool swiftwick socks for many years. I bought them, even though they were expensive, because they lasted and fit well. These new socks that I ordered do not fit snuggly. The bunch up in my instep and are very uncomfortable. I am disappointed in the quality of the socks.”

Helpful Report

Posted 3 years ago

Hi Terry, Thank you for your feedback! We hate to hear your Pursuit socks were not what you're used to from previous experiences. One of our team members will be following up with you via direct message to get this taken care of as we want to ensure we find the best fit for you. Thank you again for your feedback! Kind regards, -Swiftwick Team

Posted 3 years ago

“I normally love Swiftwick socks, however, the vision is my least favorite material. These socks literally stick to the heels of my feet.”

Helpful Report

Posted 3 years ago

Hi Tim, Thank you for your review! We are sorry to hear your Vision socks were not what you expected. One of our team members will be following up with you via direct message to get this taken care of as we want to ensure we find the best fit for you. Thank you again for your feedback! Kind regards, -Swiftwick Team

Posted 3 years ago

“After washing once they already have pilling”

Helpful Report

Posted 3 years ago

Hi Laura, Thank you for writing a review! We are sorry to see that your Aspire Zero socks are not holing up as they should. One of our team members will be following up with you via direct message to get this taken care of. Thank you again for your feedback! Kind regards, -Swiftwick Team

Posted 3 years ago

“Ordered 2 pair X-L socks. They were too small/tight for size 12 men’s foot. Emailed the issue & because I had to open one to see if it fit, was only refunded for 1 pair. Disappointing! Will not order from this company again.”

Helpful Report

Posted 3 years ago

Hi Deborah, We are sorry to hear you had a poor experience. We certainly want to help out! One of our team members will be following up with you via direct message to get this taken care of as we want to ensure we make this right for you. Thank you again for your feedback! Kind regards, -Swiftwick Team

Posted 3 years ago

“I recently received my Swiftwick socks. And have had the chance to wear them once. I purchased one pair each of Aspire 4, Aspire 1 and Vision 1 Tribute. I like the style, and all fit well and are comfortable. However, after only one use the Vision 1 socks stitching between the ankle and heal has already begun to unravel. This is very disappointing and definitely gives me pause to ordering or recommending them to my friends.”

Helpful Report

Posted 3 years ago

Michael, Thank you for your feedback! We hate to hear your Vision socks did not hold up as they should. One of our team members will be following up with you via direct message as we want to ensure we get this taken care of for you. Thank you again for your feedback! Kind regards, -Swiftwick Team

Posted 3 years ago

“Still waiting, they were shipped on the 12th”

Helpful Report

Posted 3 years ago

Curt, Thank you for taking the time to write a review! We are sorry to hear your parcel has yet to arrive. Due to the influx of Holiday shopping, our carriers have experienced delays. Thank you for supporting our business and for your patience during these times! Kind regards, -Swiftwick Team

Posted 3 years ago

“One brand new sock has an open seam. Poor quality!”

Helpful Report

Posted 3 years ago

Thank you for your feedback! We hate to hear your PURSUIT Four Ultralight Heather / Medium socks did not hold up as they should. One of our team members will be following up with you via direct message to get this taken care of as we want to ensure we find the best fit for you. Thank you again for your feedback! Kind regards, -Swiftwick Team

Posted 3 years ago

“My socks still have not arrived. Currently I’m disappointed with delivery service. I didn’t expect to have to wait 3 weeks for delivery. Unsure if I will ever order again.”

Helpful Report

Posted 3 years ago

Hi, Thank you for writing a review, I am so sorry to hear your package still has not arrived. Our carrier service has been experiencing delays due to the influx of Holiday shopping. Someone from our team will be reaching out personally to make this right for you. Thank you for your feedback. We appreciate your business. -Swiftwick Team

Posted 3 years ago

“Hello, Hello, They are very thin. When I looked at the picture provided on your website they looked much thicker than what was received. The person I purchased them for is wearing them, but in the cold outdoors they are not very warm.”

Helpful Report

Posted 3 years ago

Hi Heidi, Thank you for your feedback! We hate to hear your Valor socks were not what you expected. One of our team members will be following up with you via direct message to get this taken care of as we want to ensure we find the best fit for you. Thank you again for your feedback! Kind regards, -Swiftwick Team

Posted 3 years ago

“I haven’t received my socks yet, the shipping method is really slow...”

Helpful Report

Posted 3 years ago

Marianela, Thank you for writing are review! We are happy to follow up with you regarding your order via info@swiftwick.com. We apologize for the wait as USPS has experienced delays during this holiday season. Thank you, -Swiftwick Team

Posted 3 years ago

“These socks are not as comfortable as socks I have bought previously (Aspire and Maxus.”

Helpful Report

Posted 3 years ago

Martin, Thank you for your feedback! We hate to hear your socks did not fit as expected. We do back our socks with a Best Sock You Will Ever Wear Guarantee. Feel free to contact us via info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Team

Posted 3 years ago

“Purchased at a great price, but can't wear the socks because they are too tight and get uncomfortable after about 30 minutes. I even went up a size in case they ran small. Disappointed that I can't even wear them to bed. :(”

Helpful Report

Posted 3 years ago

Mary, Thank you for your feedback! We hate to hear your socks did not fit as expected. We do back our socks with a Best Sock You Will Ever Wear Guarantee. Feel free to contact us via info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Team

Posted 3 years ago

“Recieved quickly but Im a thick woman the sock was terrible..to short and i got the 9...very disappointed..now im stuck inthe wheelchair til next month..”

Helpful Report

Posted 3 years ago

Melissa, Thank you for your feedback! We hate to hear your Valor sock did not fit as expected. We do back our socks with a Best Sock You Will Ever Wear Guarantee. Feel free to contact us via info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Team

Posted 3 years ago

“These feel like a thinner version of my normal running socks from Target or whatever. The compression feels like just the regular tightness you get from any sock that has a little synthetic material in it.”

Helpful Report

Posted 3 years ago

“As this is supposed to be Swiftwick's "most cushioned" sock, I was disappointed with the lack of cushioning. I bought 3 pair. I tried out one pair which disappointed me, but decided to keep the other two as I liked the sale price ($11.99) and the fact they are "made in America'. I will probably keep looking for other brands to try though.”

Helpful Report

Posted 3 years ago

Maggie, Thank you for your feedback! We hate to hear your socks did not fit as expected. We do back our socks with a Best Sock You Will Ever Wear Guarantee. Feel free to contact us via info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Team

Posted 3 years ago

“I ordered several pair and only used 3 pair so far. one pair has a hole. Hope the others don't.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to write a review! We are sorry to hear your socks have a hole in them. All of our socks are backed with a Best Sock You Will Ever Wear Guarantee. Feel free to contact us via info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Team

Posted 3 years ago

“POSSIBLY should have ordered the large size.”

Helpful Report

Posted 3 years ago

Ralph, Thank you for your feedback! We hate to hear you received a pair of socks that do not fit well on your feet. We back our socks with a Best Sock You Will Ever Wear Guarantee. Feel free to contact us via info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Team

Posted 3 years ago

“I bought and paid for 3 pairs of socks. I received 2 pairs and you owe me one.”

Helpful Report

Posted 3 years ago

David, Thank you for bringing this to our attention! Feel free to contact us via info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Team

Posted 3 years ago

swiftwick.com is rated 4.8 based on 5,773 reviews