Unicom Reviews

Name: Unicom
Rating: 4.69

4.7 Rating 477 Reviews

94 %

of reviewers recommend Unicom

Company Reviews

Metrics

Info

4.7

Based on 477 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email

About Unicom:

Unicom provides more than 50,000 small businesses with outstanding value for money on business line rental and calls, broadband, mobile and energy services, supported by a dedicated team of UK customer service advisors. See why switching to Unicom can benefit your small business.

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Email:

daniel.walmsley@verastar.co.uk

Location:

No. 1 Dovecote, Old Hall Road, Sale
M33 2GS

Unicom 5 star review on 21st October 2021

Mr Craig Gavin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just don’t go near them. Never answer the phone!!!”

Helpful Report

Posted 3 years ago

“I left this company for another.They billed me in July for a month which should have only been 1 week.They have just sent me a bill with interest and a £40 admin charge ! They make up invoices as they go along. I spoke to at least 4 different people and they just don't get it. Use BT instead.”

Helpful Report

Posted 3 years ago

“Pushy wideboys that make figures up as they go along and make your life miserable every day sending endless bills and so on”

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Posted 3 years ago

“Destroyed my business by trying to extort money , then still want paying. How comical. Scum”

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Posted 4 years ago

“Unicom have a very busy sales department and a very busy complaints department. I can't say how much I've enjoyed receiving countless calls about how they could supply other utilities in addition to the broadband and phone lines they were actually supplying. Personally, I'd have preferred a bit more focus on service and a bit less time being asked to sign away more money to other services. I'd have also preferred less time on the phone to their complaints team. Essentially, by the time my business left them, we had to pay over £700 in termination fees and in some ways it was worth it to get the ill-informed, money-grabbers out of our lives. Happy memories will include: paying for an extra phone line for five years that was installed following their "guidance" on moving property; being rung repeatedly about supplying gas and electric, despite me telling them our landlords controlled those contracts; super-slow broadband; hours complaining and trying to reach a person with a clue; two months after agreeing a settlement still being charged and the credit notes and invoices not balancing. If you're looking for a supplier, do yourself a favour and sign up to anyone else. Literally, anything else: a five-year old with two paper-cups and a piece of string, homing pigeons... otherwise, you will regret it.”

Helpful Report

Posted 4 years ago

“This is the most disgusting provider I ever met ,first they have got very pure service and secund they are buillier, they come to my company 7 years ago promising great service but soon I agree for triel of 3 months that moment building began ,every day they phoned me trying to sell me something else,with complain about they service there refused to tell me names who I was talking too ,but at the end I decide to cancel them and talking to lady called Tiffany she told me if I cancel that price I will pay it will be high it was a threat to me ,by the way they tok over my home phone number and in one moment I realise that without a permission they did it ....so I cancel it all but the worse is to come they send me cancellation fees £3,500 for one phone and £3,500 for another phone so all together £7,000 , for 7 years they are sending me threatening letters ,fake court latter and just recently they put claim to court for £15,000 so I wonder how some companies can do that ?who is protecting them ?now think if this all has been send to older or fragale person what would happened then ?my promise is I will not stop until this company is closed down ,so be aware of those rats otherwise you will face a he'll with them !!!!!!!!!!This us real scam what this country is alouding to be !!!!”

Helpful Report

Posted 4 years ago

“If this company could get 0 Stars i would do . Sold Fibre broadband and never delivered . Informed them after 14 months that we were terminating our contract as they had not delivered the service they sold to us . Now trying to change £414.32 for termination of a contract that they couldn't fulfil .”

Helpful Report

Posted 4 years ago

“AVOID LIKE THE PLAGUE NO MATTER HOW CONVINCING THE CHATTER OFF THE RETENTION TEAM. Agreed to renew our business broadband at a fixed price but they took £50 extra and have sent incorrect bills ever since. And for THEIR errors they have lumped £40 charges onto our bill! The departments are not connected and internal communication is appalling. When questioned about random amounts appearing on our bill they just say that's what we owe! We know what we should have paid and signed up for. Zero faith in them so going to pursue formal complaint. Absolutely dreadful business behaviour, inefficient in our opinion. YOU'VE BEEN WARNED. We're off to OFCOM.”

Helpful Report

Posted 4 years ago

“Cancelled the business… Cancelled the business telephone/broadband contract with Unicom and went with much cheaper supplier. READ THE SMALLPRINT as there is an extortionate termination fee, and ignore the sales hype as there is MUCH better rates to be had out there. Fortunately the termination fee was covered by the new supplier. Paid the fee over a week ago but they still keep calling, writing, and texting on a daily basis asking for payment even though I tell them it was paid by bank transfer. This company DO NOT LISTEN or communicate with each other. They called again today, told them AGAIN it was paid BUT then they text an hour later demanding payment! They are now driving me mad, and I now wish I never heard of them in the first place. [Edit] 20/06/2019. Still calling me even though I have PROVED by email that we have paid. Their comment below says it all. Do a Google search on 'Unicom complaints' for the REAL truth and not rely on 'fixed' inhouse 5* ratings on Trustpilot. Trustpilot are trying to delete my HONEST review which is NOT defamatory.”

Helpful Report

Posted 4 years ago

Unicom is rated 4.7 based on 477 reviews