“Have been using my swytch kit for over 18 month now every day for my commute. It is a game changer. Yes it takes a while to come but that is the price for getting it cheaper. if you want it sooner it costs more. Would like to see more stock held so they can deliver sooner but I am sure that will come. As for the product itself it really isnt hard to install and i have never had an issue with its performance. it looks good and is reliable. Would recommend it to anyone considering a conversion kit. Cant comment on the other experiences below (you only tend to hear about the bad ones!) but mine has been the total opposite. Any comms with the company have been dealt with swiftly. Makes my daily commute much more fun!”
“We love our Swytchbike kits so much we have three. Installation on all three was easy, just follow the directions. As a 74 yr old with back/nerve issues, Switchbike is the only way I can achieve an e-bike light enough to safely lift onto a bike rack. We transport our Swytchbikes by car to the many available bike paths/trails in San Diego County and beyond. Swytchbike is a good balance between power and weight and has allowed us to expand our repertoire of “rides” to include more challenging areas. An added benefit is that you don’t need a $600 - $700 bike rack to transport them.”
“Amazing piece of kit, wish I'd bought one years ago. A friend of mine with some cycling knowledge had to fit it for me and it didn't take too long. Really great that there is a great choice of wheel sizes and very good instructions and customer support. It now makes cycling so much enjoyable for me as I get older!! Small hills are now so easy for me as well. Love the way I can take the power pack and I would keep the basket on the front of my bike as well. Even though you have to wait a few weeks for it to arrive I would say it's well worth the wait”
“After much research I ordered two Swytch kits (pro) for our two Bromptons. I ordered in March 2020 and the kits duly arrived in December 2020. Nine months, but to be fair COVID was right in the middle, which nocks three months off, and probably another month for getting back into operation again. All in all I was very happy with the time frame.
Being Brompton specific, the kits fitted very easily, even coming with Brompton specific PAS sensors, giving ample choice of which sensor fitted best. The fitting guides and videos were a great help. The hardest part for me was fitting the handlebar mount, as on Bromptons the cockpit is rather cramped, but it did finally fit. If you own a Brompton with sport (straight) handlebars, there will be no problem whatsoever.
I had an initial problem with some defective parts, but after a couple of emails and a zoom meeting with an engineer, the replacement parts were duly dispatched and arrived quickly. I found customer support to be good, all communication is by email. Not being able to phone is unusual, but thinking about it, it makes sense as everyone has copies of what was said and it allows Swytch’s representatives to operate efficiently. Warranty registration is straight forward and online.
The kits work really well, and are much more powerful than I imagined they would be. Simple to operate and do not seem to affect the handling of the bikes. There is on option for a Brompton mount that utilises the Brompton luggage mount, thus removing any weight from the handlebars. However for us this was not an option as we have Brompton bags that cannot be used if the mount is used for the battery.
Overall we are very happy with the kits, they blend well into the bike and most importantly, the bikes can be used as normal if the battery goes flat.
The biggest difference for myself is that my wife has changed from being a “I want to cycle somewhere flat” or “not that way, there’s a hill” to a “ooh look, there’s another hill, lets try that one!”, cyclist. Priceless!”
