Lance, thanks for your kind review. We're glad you've been so happy with our customer service and prescription lens quality, and we appreciate your recommendations!
“Hello Jacob and the Tajima direct team,
My sunglasses (Maui Jim Voyager frames) with the new Tajima lenses installed arrived yesterday, as promised. I have to say that they are beautiful to look at and even more beautiful to look through. They are absolutely stunning. The optical quality is perfect and I'm pretty sure that they are better than just about any I have ever seen or worn (other than Tajima). As you know, I have two other pair of sunglasses that you have done for me that are both still in service with optical quality and quality of workmanship just as good as this current pair. In the past I have gone with the Brown 15 black mirror color. With the current pair I wanted to switch things up a bit so I went with the Gray 15 Black mirror, which is of course is beautiful. Customer service is of course perfect/ flawless as is quality of workmanship, and communication throughout the process. Additionally, the turn-around time from me sending the frames in, to receiving the finished product in return was fast and easy. For anyone out there reading these reviews wondering whether you should try this, there is really no reason to be apprehensive about it. Just Do It, you will end up with the best glasses/ sunglasses you have ever had, and you will get all this for less than half the price of buying a new pair of sunglasses that aren't as good or nice as these. What's not to like?
Thanks again Tajima Staff. Best always,
Ron”
Ron, thanks for your very kind review. We're so glad your new Gray 15 Black Mirror lenses for your Maui Jim sunglasses are even more beautiful to look through than to look at — and that our service, communication, and turnaround have held up across every pair.
“The repair of matching new lenses to my Maui Jim sun glasses and the whole process could not of been more perfect and easy - in fact the new lens color that they matched look even better !!! Excellent Repair Expertise and Skill was Beyond Expectations !!! Sending the glasses in the box Tajima sent me and them sending them back so fast is the only& easiest way to go as far as i'm concerned !!! Thankful i was able to discover them !!! Highly Reccomend !!!!!!”
Barry, thanks for your very kind review. We're so glad the new Gray 15 Blue Mirror lenses for your Maui Jim sunglasses turned out even better than the originals — and that our repair process and turnaround exceeded expectations.
“I knew within seconds of putting my new bifocal sunglasses on, even on a darker rainy evening, that they were perfect. The next morning in bright light, and every trip since, they're still glare-cutting and comfortable on my eyes. They've been great fly fishing glasses in changing conditions. Reader is dead-on for height and strength. Corrective lenses are in focus from 6 feet to as far as I can see. RX match. Lens color is as expected. I want to thank you for your patience and understanding in getting me the right lenses in my comfortable frames. Customer service is sometimes hard to come by, but you showed how it is done. You have a repeat customer.”
James, thanks for your very kind review. We're so glad the polarized Brown 15 bifocal lenses for your Habervision frames are dialed in for fly fishing — and that you were pleased with our service throughout the process!
“Very happy about the service received. I had my glasses back within 10 days. I know not all repairs would be this quick, but I was very happy about the process and turnaround.”
“Lenses are sharp and clear. Unfortunately les than a month of having them and herdly wearing them, one of the lenses is already scuffed. I sent an email to Tajima in regards to this 4 business days ago and included a picture. I have not heard back from them. Considering the price paid - already scratched/scuffed as well as the lack of response from Tajima I am giving this a low rating.”
Hi Chris, we did reply to your email the very next day letting you know that what we saw in the photo looked like a smudge rather than a scratch, and that the lens just needed a good cleaning. We've followed up with you again since and are here to help further if you need. For context, our lenses are over 5x more scratch-resistant than the polycarbonate and nylon materials commonly used for polarized Rx lenses by most shops and brands.
“I had heard about Tajima Direct on the Troutbitten podcast. I shattered my lenses in my Bajio sunglasses and figured I would give Tajima Direct a try. I am over the top satisfied with everything about my new lenses! No negative's!”
Joe, thanks for your very kind review. We're glad our Copper Rose 15 Silver Mirror lenses for your Bajio sunglasses left you over the top satisfied — and that the Troutbitten podcast pointed you our way.
Gerald, thanks for your kind review. We're glad the polarized progressive replacement lenses for your Maui Jim sunglasses turned out as good as the originals and that you found the Rx lens replacement process to be excellent!
James, thanks for your very kind review. We're glad our Copper Rose 15 lenses are delivering the sharpness and clarity you were after for your Serengeti sunglasses.
“Glasses are wonderful. Well made. So glad I can keep using my favorite frames, which were discontinued by Oakley, so I can’t get any more. Also, wonderful communication keeping me informed and answering prescription questions. Thanks Tajima!”
Allen, thanks for your very kind review. We're glad our progressive Transitions lenses brought your favorite discontinued Oakley frames back to life — and that our team's communication was on point.
“I could not be happier with my lenses. I have an older pair of Maui Jims that I was not ready to part with. I need to have my prescription put in them and Tajima knocked it out of the park. The whole process was a breeze and the turn around was faster than expected.”
Wade, thanks for your very kind review. We're glad the new progressive lenses for your Maui Jim sunglasses turned out perfectly, and that we got them back to you faster than expected.
“Wasn't quite sure what the yellow/green 40 was. I wanted them for a very bright indoor event I attend one a week and for non sunny days that still make my eyes squint a bit. They worked very well in the indoors event I attend and absolutely fantastic driving my school bus in the dreary days we've recently had in Minnesota.
Describe in one word? Magical.”
Tom, thanks for your very kind review. Glad the Yellow Green 40 Silver Mirror lenses in your Maui Jim Haleiwa frames are dialed in for both your weekly indoor event and overcast Minnesota school bus runs.
David, thanks for your kind review. Glad the replacement lenses for your Ray-Bans lived up to expectations on quality, and that our turnaround and shipping updates were on point.
“There are two aspects to the business, the customer service and the quality of the lenses. Both are top notch: the customer service is prompt and comprehensive and the lenses (I chose the gray reflective ones) give excellent clarity and color rendition. They are also considerably lighter than glass lenses. I can't yet comment on scratch resistance and I hope I'm careful enough not to have a chance to evaluate that.”
Thanks for your very kind review, Andrew. We're glad our Gray 15 Black Mirror lenses are delivering the clarity and color accuracy you were looking for, and that you're appreciating how much lighter they are compared to glass.
