TDN Tools Reviews

Name: TDN Tools
Rating: 4.84

4.8 Rating 255 Reviews

96 %

of reviewers recommend TDN Tools

4.8

Based on 255 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01733902513

Email:

s.donovan@tdngroup.co.uk

Location:

Unit 5, A1 Parkway Southgate Way, Orton Southgate,
PE2 6YN

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TDN Tools 5 star review on 14th August 2021

David Kubes

TDN Tools 5 star review on 23rd June 2021

Anonymous

Anonymous // 01/01/2019

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“Great service as always 👌👌”

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Posted 3 years ago

“servizio ottimo e veloce, utilizzato il corriere DHL per il nord Italia excellent and fast service, used the DHL courier for northern Italy”

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Posted 3 years ago

“Fast delivery and decent quality tools. Would be good to have a cheaper postage option as £10 is a little bit on the pricey side.”

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Posted 3 years ago

Hi Adam, Thank you for taking the time to leave us a review. We are always happy to receive constructive criticism from our customers. The reason that we are currently only using DPD Local for our domestic deliveries is because of their first class service and next day delivery. A lot of our tools are very expensive so we need to ensure that these are shipped using a reliable courier with the relevant insurances in place, should something go wrong. As we are primarily a re-seller of tools from overseas, our margins can be very low so that shipping cost is forwarded onto our customers when their net spend is below £100.00. However, we are actively looking into the viability of offering a cheaper shipping service for orders under £100.00. This may come with some compromises, mainly the speed of delivery and quality of service (from the courier) but it is an option we could put forward to our customers. If the order, for example, was just for some caps, our customers may be willing to wait slightly longer for delivery if the cost was lower. Kind regards, Sam TDN Tools

Posted 3 years ago

“I have made 2 orders with TDN this year and had some concerns about delivery time, out of a locked down UK. Both arrived well packed, as ordered and in very quick time. TDN used DHL to Australia and 9 days is impressively speedy delivery. Well done Sam. Thanks Kev, great service and I'll be back,”

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Posted 3 years ago

“Thank you TDN! I hope your company grows and has even more products in the future!”

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Posted 3 years ago

“Service and quality of tools and knowledge of these tools is second to none. I would highly recommend and am hugely impressed with my Keco collision kit.”