TDN Tools Reviews

4.8 Rating 255 Reviews
96 %
of reviewers recommend TDN Tools
4.8
Based on 255 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
Read TDN Tools Reviews
Visit Website

Phone:

01733902513

Email:

s.donovan@tdngroup.co.uk

Location:

Unit 5, A1 Parkway Southgate Way, Orton Southgate,
PE2 6YN

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Anonymous
Anonymous  // 01/01/2019
Pleased with items but an absolute rip off for the postage. Probably won't use again for this reason.
Helpful Report
Posted 3 years ago
Hi Hilary, Thank you for taking the time to leave us your feedback. As we are primarily a reseller of goods that are made in the US and other non-EU countries, our margins are very small. This is due to the shipping costs and import duties that we need to pay in order to get the products into the UK. Therefore, so that we can carry on providing the service that we provide, for any UK orders under £100 (excl. VAT) we pass the shipping fee onto the customer. Any UK orders over £100 automatically qualify for free next working day delivery. We also have a physical store that is open Monday-Friday between 9am and 5:30pm should our customers wish to collect their orders. We hope that you can understand our position on this matter. Kind regards, Sam Donovan TDN Tools
Posted 3 years ago
tool was lost in post, correspondence at first, then very quiet when you realised you couldn't trace item. I have been an online tool supplier previously and would have resent item after it looked like customer was not going to receive original. I did order another item the same.....this one turned up ......but still had to purchase twice to get the same item!
Helpful Report
Posted 6 years ago
Sorry Wayne, we were under the impression that the parcel had been collected after our last e-mail, rest assured we had the management at DHL trying to help with this at the time but seems we mistakenly assumed it was resolved. We will process a refund right away.
Posted 6 years ago
TDN Tools is rated 4.8 based on 255 reviews