“I ordered a large bunch of roses to be delivered to my daughter in France on her 50th birthday, so, a very special birthday. I placed the order on 3/7, tm
He payment was processed on 5/7. Then on 9/7 I received a message saying that Telefleurs could not deliver - did I want to cancel or would I accept a delay. I replied that I would accept a delay, but was extremely disappointed and annoyed. An absolute disgrace!”
“The worst service ever. I ordered purple flowers and they delivered pink yellow and white flowers. Do not trust the pictures on the website. When messaged them, they did not apologize and said they substitute the flowers with was available. They did not informed me about the substitution at no point. I would definitely not advice anyone to use their poor , unkind, misinformed service !”
“BEWARE! I ordered flowers for my mother for mother's day, and they did NOT deliver.
They claim they left them on her door, but we have video proof that no one ever dropped off flowers.
So they ruined the surprise for my mom, and now they won't even give me my money back.
Would not use again, the least they could do is make it right, send flowers, or refund me.”
“BEWARE! I ordered flowers for my mother for mother's day, and they did NOT deliver.
They claim they left them on her door, but we have video proof that no one ever dropped off flowers.
So they ruined the surprise for my mom, and now they won't even give me my money back.
Would not use again, the least they could do is make it right, send flowers, or refund me.”
“I ordered flowers for mother's day to be delivered, I paid extra for gaurnanteed mother's day delivery so that they would arrive on the Saturday 1 day before paid over £45 for the bouquet not to arrive.
I ended up with a very distraught mother in law she even waited until the following Tuesday just incase the arrived still nothing.
I did get a full refund after raising a dispute with PayPal.
I would most definitely not recommend euro florists after my experience.”
“Complete muppets. Paid for flowers, 4 days after delivery was due, was reimbursed the money without an explanation nor even a courtesy email to let me know that they can't deliver. Will pay the extra money and go with Interflora. These people are unprofessional.”
