“My mother lives in Germany, I in the US, I ordered a pot of roses for her for Mothers Day, she is 92 years old. It arrived practically dead! Very disappointed!”
“Araceli
GB
•
I ordered a bouquet of flowers for birthday and this company managed to ruin it entirely. Not only did the flowers never arrive, but it took them 10 full days to finally cancel the order after five separate emails from me chasing them.
No update, no apology, no explanation unless I begged for one. Just silence. And in the end? A cold, automatic cancellation like it was no big deal. No effort to fix the mistake, no compensation, nothing.
This was time-sensitive and important, and they just couldn't care less. If you're thinking of using them for a special occasion, don’t. They clearly have no respect for their customers' time, money, or emotional investment.
I’ll never use this company again, and I strongly suggest you don’t either.”
“I had a very bad experience with EUROFLORIST. The person never recueces the Flowers, I asked my money back and they didn’t gave it back. There is no local phone number to call…
I DO NOT RECOMMEND IT AT ALL”
“Florist delevired the boquet to wrong address. Did not even read the tip for florists. My girlfriend never got the 30 euro bouqet because the eurofloridt does not do refunds. Nor do they send another bouqet, even if its their fault.”
“One week ago, our company ordered flowers for a colleague that looked nothing like what was advertised. Customer service dismissed our concerns and ignored follow-up emails. Extremely disappointing.photos uploaded: expectations vs reality.”
“I am extremely disappointed with this service. I ordered a bouquet that was advertised as large, with at least three roses and other flowers, in a yellow box. What I received was a very small bouquet with only one rose in a black box, which looked nothing like the pictures on the website.
I also paid extra for an exclusive card, but instead got a plain brown piece of paper—far from the colorful and elegant cards shown online.
On top of that, I never received a delivery notification as promised, and the tracking page didn’t work—it just kept loading.
When I contacted customer service, they didn’t address my concerns and claimed there was no issue. This level of service is unacceptable, and I would not recommend this company to anyone.”
“Really really disappointed. The bouquet of flowers were worse than the cheapest bunch I could have bought from the supermarket! I will never recommend euroflorist.”
“I will try to never deal with this company again.
For two days I was kept in suspense by messages that my bouquet might not be delivered on time. When the bouquet was delivered, it turned out that it was not at all like in the photo, much poorer and smaller. It looked more like a bunch of grass than a bouquet. Instead of flowers, some kind of indistinct greenery.
Birthday of my daughter was ruined.”
“Euro florist is a very bad and unreliable company. I have made an order of flowers to my nephew who was in hospital in Brussels on 11th February the flowers only arrived on 18 February and they were all dead and in a miserable situation. There was no tracking and no one was answering my calls or emails. I’m warning you all from using them. They are really a scam.”
“Ordered flowers as a present to my wife for Valentine’s day (14/02/2025). I even paid 10€ shipping to have them delivered in advance on 13/02. Unfortunately, the flowers were marked as delivered but never arrived. Needless to say this put me in an extremely awkward position for Valentine’s day. Completely unreliable service, and even worse they refuse to refund my purchase as “they are waiting for the florist to respond” for days now and have stopped responding altogether.”
“Never heard of them until a transaction for £70+ appeared on my credit card bill. 10 minutes later my credit card company called asking if i had made the transaction. Turns out a lot of card holders were being scammed by Euroflorist transactions so take care”
