Tennis-Point Reviews

1.5 Rating 105 Reviews

12 %

of reviewers recommend Tennis-Point

Company Reviews

Questions

Metrics

1.5

Based on 105 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does Tennis-Point resolve customer queries?

Helpful Report

(1 month ago)

Greater than 67% of reviewers feedback is Tennis-Point takes over a week to resolve customer queries.

Helpful Report

(1 month ago)

55.00%

Industry Average

“ leuke aanbiedingen, waardeloze service. Slecht bereikbare klantenservice. Twee nieuwe rackets gekocht bespannen door tennispoint ter waarde van 70 euro. Na bijna 2 weken wachten ontvangen en ronduit waardeloos bespannen. Niveautje visnet. Gemeld als klacht en gestrand in de procesmolen. Voor mij niet meer. ”

- Christiaan

“ Returns online service not working and you don’t reply to any emails now I have trainers worth €119 which are no good to me. wouldn’t buy again off this company and would not recommend, should have looked at reviews before I bought can see you have a lot of unhappy customers with your service ”

- Anonymous

Tennis-Point Reviews

Customer Service - Average