“Thankyou to the member of Tesco team who helped me sort out a query I had with my Tesco phone account this morning. Exceptionally patient help and advice today from a very knowledgeable person in the mobile phone department! Hope they enjoyed a stiff pick- me-up after dealing with an elderly pensioner who is not the brightest cookie in the pack when it comes to present technology. Their patience was remarkable and sorted problem! Thankyou Tesco”
“I have used the family package option to get three mobiles on pay monthly contracts. The price is affordable and added on perks are available and allow me to save more or add on extra data, for example. In a world of increasing cost of living, Tesco have kept their price promise throughout my contract. I highly recommed Tesco Mobile for affordability,options, ease of set up and customer support is excellent.”
“Renewed 2 contracts one has new motorola phone both for £7 each a month. Other sim only as bought phone last year as cheaper than paying monthly. Used family perks to reduce each by 50p per month. Both have unlimited mins and texts. Think its 2gb data. So on renewal paying £14 in total which is £1.50 per month less than last contracts with new phone for husband!”
“Thank you to Samir at the Luton Tesco mobile shop, who was very helpful and polite when my husband and I asked his advice. We are very pleased with our new phones and very grateful to Samir who sorted out the transfer over from our old phones.”
“Excellent customer service, value for money, Voice quality inside the house a vast improvement on EE my previous network with uninterrupted and no dropped calls. This dispite EE having lte vol. Data speed not as fast on tesco mobile on 4g but still good. Overall very pleased I switched. Recommended...”
“I mentioned to the Salesman at the Mobile Shop that being a long term mobile customer I just needed extra GB when I renewed & he said it would cost me an extra £1.00. I currently pay £6.00 per month. However I now find that other providers like Vodafone, Plusnet give u 3GB for £6.00 n Lebara £4.95.
It pays to check. Being a pensioner & low user on the minutes & texts given, an extra GB wld be most helpful esp as when our car broke down on the motorway. I'm now tied to a further 12 months as I'd recently renewed, would definitely change to a new provider next time!”
“I have been with Tesco Mobile for such along time and I have had five star service every single time I text up thank you I highly recommend too all. Steph Brittain xxx”
“I am a 78 year old widow and purchased a Samsung -A10 phone from online. PreviouslyvI spoke to a really lively young man from Tesco mobile shoo in Upper boat Pontypridd. He explained about the phone prices etc very patiently etc. I was going to go back on the Sunday and he was going to do the paperwork etc but the Coronavirus situation caused all the mobile shops to close. I received the phone after purchasing it online. All went well until I wanted to Porter my old Samsung number over. Tried to phone the number for Portering the number over but nothing would work. Rang the Customer support as a mast resort and a lovely lady Alina was so kind patient and understanding. She sorted it all out and even rang he later to make sure I was ok.”
“I had a new phone & had erroneously jammed an app which effected usage. I called into Chester le Street tesco & the young lady on the phone desk spent an hour & half rectifying my error at no cost. I am not good with mobiles but she was patient & polite even though my contract is with another phone company. First class service from a lovely lady.”
