“Emailed twice about a bag purchased at £70 it was delivered rattling around in a box with no protection (bubble wrap) price tag had been removed there wasn’t even paper wrapped round the bag , have had no response from them on both emails will never purchase from them again. It looked like the bag had been a return and shipped back out again l.”
“My first time using this site and the discount code for free next day delivery wouldn’t work. I paid for delivery anyway, and my purchase didn’t arrive until a few days later. Customer service is awful - they ask you to DM them on Twitter, but don’t leave their DMs open. Product was badly packaged in a broken box and crumpled paper. I don’t know that I would use this company again.”
