TextNow Reviews

3.1 Rating 22 Reviews
50 %
of reviewers recommend TextNow
3.1
Based on 22 reviews
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Anonymous
Anonymous  // 01/01/2019
Horrible and not to mention frustration that comes with it. So many issues from calling, other person not hearing me properly, or not getting the call 🤙 just notification sound say missed call 🤙 the list goes on... They give you all the trouble shooting methods to try and still!!! 🙄 I read all the complaints with textnow and still issues exist. Our developers are working hard to address the issues? Not working hard enough it seems to me. Especially if your paying for it 😁 most annoying app and issues still exist years after!!! 🙄
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Posted 5 months ago
I have had this app for years, and it has progressive gotten worse and worse, and worse, and now they downright have thiefs working for them... They took over $7 of my cash app account, it came off my card already but yet it's saying it's still pending. As long as it does that, I can not dispute the order!!!!! Then it asked you to send 13 different screen shots of where it shows it charged me, then one that shows my name, then one that shows this then that, and I couldn't find I've thing so I had to stop and find out and get back to them which I had to wait until the next day cause it was after 5.... So now I take a picture of what they want. I tried to go back and finish my dispute and now they won't give me a person and they are completely ignoring me.... You are scammers and I will be making a day researching every single company I can go to, private and government, to contact about this and get it investigated, I will also be contacting my local news and any other media I can to warm others of this, and I will follow this website until I die, or they pay me back... And make sure everyone knows what they do
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Posted 9 months ago
I have an annual subscription from Textnow starts from Sept 2021 - Sept 2022. But on Feb 2022, they unilaterally denied the service. When I contacted their customer support person Jason, he refused to service and denied to refund the money. Pathetic.
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Posted 1 year ago
Some days ( pretty much all the time now) just doesn't open for HOURS AND HOURS. just spins and spins. CONSTANTLY have to uninstall and reinstall ....used to very good. Now just junk. Can't stop using it tho Cuz I run my biz off the number for 2 yrs now.
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Posted 1 year ago
They are horrible. Horrible connection and horrible policies. I wish i never used this app as they just closed my account but can't tell me why because they don't know. Took my money too!
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Posted 2 years ago
After five years of using this app and being general fine with the service I was terminated from it for violating their Terms of Service (ToS). They won't explain what I did or reinstate after chatting with them (no customer service number to call) but of course they're going to keep my money and Apple won't refund it either since it's been more than 60 days since my subscription renewal. Great little scam they and Apple have going on. Cut the service but keep the money. Then split the pot at the end for a nice payday. Don't get sucked into their scam world and save yourself the aggravation.
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Posted 2 years ago
It’s not a great service. I’m just going to stick to using the app
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Posted 5 years ago
The phone service sucks the only good thing is that I have hotspot I can turn on another phone Wi-Fi and use text services do there because phone reception is horrible I cannot Place calls like I could a regular phone line I cannot receive calls like I can on a regular phone line it is hard for me to run that company with a crappy phone service like this I was supposed to get credited to my account promos for $20 and another $20 credit for a referral or something like that never received it so it's still up in the air if I want to renew my plan is there anything we can do to accommodate
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Posted 5 years ago
Wasn’t the phone it was the service I had to open an app like at home on the free app on WiFi I was understanding that it would work like normal I’ll never leave my iPhone again this was gonna be my work cell as I’m a mechanic and when trying to use would lock or freeze up forget that TextNow drove me back to straight talks service as a side not you cannot talk to anyone just live chat from stupid hours of 10:30-4:00 and the kicker there messing me around about my refund I made 6 calls the cell was perfect I have to wait 30 days after they receive the cell back it’s $54.98 I can use for my bills because there’s another company besides TextNow supposed to issue my refund so with my 600 customers think of the branch of people I can communicate with about the poor workings of TextNow the freezing up and such is not so bad at home because it was free when my cell had broken wife used laptop for calls untilnew cell and so you know yes I’ve got amazing super fast broadband 200+ mbps so no problem it’s TextNow app does on friends and customers alike so that’s my experience and that’s why they’re getting poor rating!!!!
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Posted 5 years ago
TextNow is rated 3.1 based on 22 reviews