“I appreciate the efficiency of the Bash app and the quality of the items I received, my experience with ram courier their service was disappointing.
Firstly, your staff demonstrated unprofessional behavior. When I attempted to negotiate a suitable delivery time and location, I was met with verbal insults, which is entirely unacceptable. Customers should be treated with respect, and communication should remain professional at all times.
Secondly, your tracking and communication system needs significant improvement. There were delays in updates regarding my delivery, making it difficult to plan accordingly. Timely and clear communication is crucial to ensure a smooth customer experience.
I hope you take this feedback seriously and work towards improving your service, both in terms of staff professionalism and system efficiency. Customers rely on your service for reliable and respectful interactions, and I hope to see positive changes in the future.”
“Delivery was prompt and the shopping experience was good. Just make sure you are packaging the right sizes of things and the shoes are right and left pair of same size, please work on doing better on that part. Overall the experience was fine.”
“Delivery was super quick but I am not quite happy with my shoes. They really don’t look like the picture. In the picture the gold is very bright whilst face to face it’s faint.”
“The jacket is fine but it seems way big. I think you were supposed to add that the jacket it's an oversize. However, I think I was going love the jacket if it was a right fit. I am also struggling with returning the product. Please assist with that”
“The experience was okay, but the box in which the sneakers came in was in a very bad condition. It had staples on and you could tell it's been used a lot of times. So I was disappointed with the box.”