The AA Reviews

2.8 Rating 2,028 Reviews

44 %

of reviewers recommend The AA

Company Reviews

Questions

Metrics

2.8

Based on 2,028 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
Documents Delivered On-time	Greater than 22%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Phone:

03300 531 100

Email:

customer.solutions@theaa.com

How do I contact The AA?

Helpful Report

(1 week ago)

You can contact The AA by Telephone, Email and Live Chat.

Helpful Report

(1 week ago)

79.69%

Industry Average

“ Just joined, very impressed with the customer care representative, very helpful and efficient service ”

- Martin Chapman

“ I was very satisfied with the service of AA - specifically Mrs. Leena Sheth; AA officer in Penrose. She was very helpful, and polite to all customers including me - especially when I was struggling with a mismatch of my name spellings in my international driver's liscence and my passport. She was able to communicate with the relevant officers, and fixed my problem. It was wonderful to meet her there. ”

- Chamani Ratnasekera

“ Broke down saibsburys petrol station, eastbourne Brilliant service from phoning the helpline (the assistant was calming and efficient) to The AA engineer who came to my rescue! I want to say a big thank you to Liam. I phoned The AA because I dropped my oil cap in the engine. After looking for it with a torch to no avail. Liam found it! My hero!! Thank you AA. ”

- SHARON SANDS

The AA Reviews

Phone:

Email:

Customer Service - Good