The Car Mat Company Reviews

Name: The Car Mat Company
Address: 6 Round House CourtBuckshaw, Chorley
Rating: 1.28

1.3 Rating 135 Reviews

5 %

of reviewers recommend The Car Mat Company

1.3

Based on 135 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Email:

customer.services@thecarmatcompany.co.uk

Location:

6 Round House CourtBuckshaw
Chorley
PR7 7JN

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed! Mats I received got nothing to do with ones shown in order, not packed properly, came a week later than they should! Could buy million time better quality from Halfords twice cheaper! Avoid!”

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Posted 6 years ago

“very dissapointed with this company,sent me the wrong size mats and have no way of contacting them as the telephone number advertised does not exist,I wish I had read the reviews before I bought.I seriously question their sense of honour and trust and will let others know of my experience”

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Posted 7 years ago

“ordered over a week ago, no carmats, no update, don't reply to emails, do not answer phones....scam”

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Posted 7 years ago

“They send me trash quality prdouct where i order luxury mat . I tried to contact them but now they are not interested in there product... i think there is no customer service and i feel really bad after seeing the quality of the product”

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Posted 7 years ago

“Please please please do not buy carmats from the awful company they have taken my money and postage as sent the mats back as they were wrong they are thieves !!! we need to report them to trading standards”

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Posted 7 years ago

“I ordered car mats for a present and paid £4.95 extra for express delivery (2-3 days). 3 days later and the item has not even been dispatched. Not impressed.”

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Posted 7 years ago

“I've been waiting almost two months for my mats. Refund requested but not processed. Very upsetting.”

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Posted 7 years ago

“Firstly mats arrived and were wrong i had to pay to have them sent back , no response to e-mails sent and also no new mats very disappointing customer services !! and this will not be left until resolved”

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Posted 7 years ago

“Mats were late Mats were wrong size No pre paid packaging to return wrong mats No new mats being posted Shambles”

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Posted 7 years ago

“Avoid! They have taken my money and I never received the items. Contacted them at least 5 times and only received a response when I threatened action. That said, the response was useless as I have yet to received the promised car mats nor a refunds. They should not be allowed to get away with this! I have taken further. AVOID!”

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Posted 7 years ago

“Wrong Mats sent and no reply from company to e-mails. No phone number either. Steer clear of this outfit. Product is very cheap could have bought better in Asda.”

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Posted 8 years ago

“Mats were faulty and didn't fit fixings in car. Due to this I incurred postage costs for your mistake. Advise people not to use this company.”

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Posted 8 years ago

“Ordered car mats on 29th April, they took £45 straight away, said 7 days delivery. $th May email from them said a problem with machine and mats would be dispatched following there bank holiday. 11th May still no sign of mats turning up , nor any communication from them. Asked for full refund as they not able to fulfil their commitments. No reply.”

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Posted 8 years ago

“Order never received. Not even sure this is a genuine company as there is no telephone number to contact them on. Please don't waste your time ordering from them.”

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Posted 8 years ago

“This company don't deserve even 1 star. I placed an order on 26th April and the money was taken out of my account immediately. Sent an email after the 3-7 days delivery time and told a machine had broken down and the order would be sent that week. Now 17th May and, after 2 further emails with no reply, there are still no mats. PLEASE THINK VERY CAREFULLY BEFORE YOU PLACE AN ORDER WITH THIS COMPANY. DO THEY ACTUALLY EXIST?”

Helpful Report

Posted 8 years ago

“Ordered on 25th April e a delivery e in 4 to 7 days nothing came till today 19th May.No phone no to contact .No updates.No one answer e mail .Paid through PayPal so seeking their help now .Do not buy from this company”

Helpful Report

Posted 8 years ago

“No mats arrived, I emailed and they said the mats would be posted. Still no sign and I ordered 1/5/18. Disgraceful avoid them”

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Posted 8 years ago

“Everything, still waiting for them to come, I am now faced with travelling to their office to get the money back. What a joke.”

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Posted 8 years ago

“Terrible. Like others, nothing sent and no communication. Trying to get my money back from PayPal. Don't touch with a barge pole!”

Helpful Report

Posted 8 years ago

“Same as others, money taken no mats received, did have one email saying there was a delay, but nothing since, and that was weeks ago. Luckily i paid with PayPal so am pursuing it with them. Avoid.”

Helpful Report

Posted 8 years ago

The Car Mat Company is rated 1.3 based on 135 reviews