The Cotswold Company Reviews

"I really like the Cotswold Company products and in the past haven't had any particular issues. However when i recently spent a considerable amount of money on a dressing table, two large wardrobes, a chair and bedside table from the Camille Lime wash Oak range, I was extremely disappointed by the quality. The dressing table was returned twice as was one of the wardrobes. The manufacturer has used different pieces of wood (not sure its all Oak) which on my pieces was initially not a problem, however after a short while the wood changed colour and now the look of products has changed and it is disappointing and i consider the look and quality of the products are not really worth the money paid. All the items have a lime wash on them and i feel i should have been told that the colour and look of the product would change and that the wardrobe drawers and dressing table legs would not be made from a single piece of oak. The customer support have tried to help and did reimburse me \u00a3150 but on a products that were expensive for example one wardrobe cost \u00a31750, i thin k i should have been offered more compensation. I am very disappointed and certainly wouldn't say the range is worth the money and support and after care could certainly be improved."

"I really like the Cotswold Company products and in the past haven't had any particular issues. However when i recently spent a considerable amount of money on a dressing table, two large wardrobes, a chair and bedside table from the Camille Lime wash Oak range, I was extremely disappointed by the quality. The dressing table was returned twice as was one of the wardrobes. The manufacturer has used different pieces of wood (not sure its all Oak) which on my pieces was initially not a problem, however after a short while the wood changed colour and now the look of products has changed and it is disappointing and i consider the look and quality of the products are not really worth the money paid. All the items have a lime wash on them and i feel i should have been told that the colour and look of the product would change and that the wardrobe drawers and dressing table legs would not be made from a single piece of oak. The customer support have tried to help and did reimburse me \u00a3150 but on a products that were expensive for example one wardrobe cost \u00a31750, i thin k i should have been offered more compensation. I am very disappointed and certainly wouldn't say the range is worth the money and support and after care could certainly be improved."

"I really like the Cotswold Company products and in the past haven't had any particular issues. However when i recently spent a considerable amount of money on a dressing table, two large wardrobes, a chair and bedside table from the Camille Lime wash Oak range, I was extremely disappointed by the quality. The dressing table was returned twice as was one of the wardrobes. The manufacturer has used different pieces of wood (not sure its all Oak) which on my pieces was initially not a problem, however after a short while the wood changed colour and now the look of products has changed and it is disappointing and i consider the look and quality of the products are not really worth the money paid. All the items have a lime wash on them and i feel i should have been told that the colour and look of the product would change and that the wardrobe drawers and dressing table legs would not be made from a single piece of oak. The customer support have tried to help and did reimburse me \u00a3150 but on a products that were expensive for example one wardrobe cost \u00a31750, i thin k i should have been offered more compensation. I am very disappointed and certainly wouldn't say the range is worth the money and support and after care could certainly be improved."

"I really like the Cotswold Company products and in the past haven't had any particular issues. However when i recently spent a considerable amount of money on a dressing table, two large wardrobes, a chair and bedside table from the Camille Lime wash Oak range, I was extremely disappointed by the quality. The dressing table was returned twice as was one of the wardrobes. The manufacturer has used different pieces of wood (not sure its all Oak) which on my pieces was initially not a problem, however after a short while the wood changed colour and now the look of products has changed and it is disappointing and i consider the look and quality of the products are not really worth the money paid. All the items have a lime wash on them and i feel i should have been told that the colour and look of the product would change and that the wardrobe drawers and dressing table legs would not be made from a single piece of oak. The customer support have tried to help and did reimburse me \u00a3150 but on a products that were expensive for example one wardrobe cost \u00a31750, i thin k i should have been offered more compensation. I am very disappointed and certainly wouldn't say the range is worth the money and support and after care could certainly be improved."

"I really like the Cotswold Company products and in the past haven't had any particular issues. However when i recently spent a considerable amount of money on a dressing table, two large wardrobes, a chair and bedside table from the Camille Lime wash Oak range, I was extremely disappointed by the quality. The dressing table was returned twice as was one of the wardrobes. The manufacturer has used different pieces of wood (not sure its all Oak) which on my pieces was initially not a problem, however after a short while the wood changed colour and now the look of products has changed and it is disappointing and i consider the look and quality of the products are not really worth the money paid. All the items have a lime wash on them and i feel i should have been told that the colour and look of the product would change and that the wardrobe drawers and dressing table legs would not be made from a single piece of oak. The customer support have tried to help and did reimburse me \u00a3150 but on a products that were expensive for example one wardrobe cost \u00a31750, i thin k i should have been offered more compensation. I am very disappointed and certainly wouldn't say the range is worth the money and support and after care could certainly be improved."

"I really like the Cotswold Company products and in the past haven't had any particular issues. However when i recently spent a considerable amount of money on a dressing table, two large wardrobes, a chair and bedside table from the Camille Lime wash Oak range, I was extremely disappointed by the quality. The dressing table was returned twice as was one of the wardrobes. The manufacturer has used different pieces of wood (not sure its all Oak) which on my pieces was initially not a problem, however after a short while the wood changed colour and now the look of products has changed and it is disappointing and i consider the look and quality of the products are not really worth the money paid. All the items have a lime wash on them and i feel i should have been told that the colour and look of the product would change and that the wardrobe drawers and dressing table legs would not be made from a single piece of oak. The customer support have tried to help and did reimburse me \u00a3150 but on a products that were expensive for example one wardrobe cost \u00a31750, i thin k i should have been offered more compensation. I am very disappointed and certainly wouldn't say the range is worth the money and support and after care could certainly be improved."

"Average quality imports. Superficially pretty but no substance. \r\n\r\nSadly not the artisan product their branding and marketing suggests. I might even say not fit for purpose. Who wants or needs a console table that they can\u2019t put a plant on?\r\n\r\nTotally ruined by a small spillage when watering said plant, even though it was wiped down within minutes. Though as you can see from the picture it\u2019s made from poorly finished and sealed mdf disguised as something better. \r\n\r\nFinally, as 90% of reviews suggest, the company doesn\u2019t appear to have a customer service function. If you\u2019re annoyingly persistent they reluctantly reply eventually. You\u2019d get better value all around at IKEA where they\u2019re honest about their proposition and you get what you pay for."