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The ECU Pro Reviews

4.9 Rating 3,308 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 3,308 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
ECU Pro repaired my footwell module which allowed my mirrors and lights to work.It is still working as intended.
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Posted 1 year ago
Haven’t been able to start the car and physically use it yet since the car is not done yet, but the software seems like there is a lot of options to suit different situations.
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Posted 1 year ago
Very professional. Quick turnaround. Vehicle runs great. Thank you
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Posted 1 year ago
Great communication. Fixed my damaged control unit quickly (although there was delay due to back stock, but they let me know immediately).
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Posted 1 year ago
Great service, awesome turnaround time. I'll return as a customer.
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Posted 1 year ago
We at Simply ship Transportation recomend company they are amazing from time we sent unit in for repair and we received unit back was under a week truck runs perpect now thank you very much
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Posted 1 year ago
Good knowledgeable people with great costumer service
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Posted 1 year ago
I'm very satisfied with the service I received from The ECU Pro. I would use them again and would recommend them.
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Posted 1 year ago
These guys are great a what they do. Repaired my DME. Outstanding customer service, spoke with Dave numerous tome who was always willing to help and answer my questions and concerns.
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Posted 1 year ago
Had good experience in past until I sent a Mercedes ecm. Order 6365. Was told they would have replacement one to sell me if they can’t fix the one I sent in. Then was told they don’t have a replacement. Was even told nothing was wrong with it. Paid for bench test. Spend hours diagnosing and checking all wires to find out the ecm was bad! Went with replacement ecm and everything was fixed. Company wasted my customers money and time!
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Posted 1 year ago
Excellent customer service and work
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Posted 1 year ago
ECU Pro received my CAS on Friday Feb. 2nd. On Monday Feb 5th I received an email saying my CAS has been fixed and fully tested! Great customer service and fast turn around!!!
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Posted 1 year ago
Very kind staff
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Posted 1 year ago
We were very pleased with the excellent service from ECU Pro, including the quick diagnosis of the problem with the computer, along with clear instructions, stellar communication and a final product that worked. Thank you!
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Posted 1 year ago
The service was quick and very professional. They kept me updated on the status of troubleshooting my issues and got my car back on the road .
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Posted 1 year ago
Very good and fast service
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Posted 1 year ago
Quick easy exchange.
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Posted 1 year ago
Excellent in all respects. I shipped my car’s DME to test, as I (and BMW dealer) suspected it was faulty. They tested and confirmed it was fine, no issues and shipped back. I reinstalled and car experienced same intermittent misfiring issue with injector #1 problem code. Had BMW dealer check again, and at first they still adamant was faulty DME. I questioned how can be, if just had the DME tested by ECU Pro who said it checked out fine. BMW tech then said would double check all wiring. Called me back few hours later and told me, after additional testing, confirmed DME is working fine, but there is issue within wiring harness. Unfortunately, must replace costly wiring harness. Won’t know for certain if wiring harness is in fact the root cause until it’s replaced. However, at this point in time, it appears that ECU Pro’s test results on DME were correct. Very good end to end experience dealing with ECU Pro.
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Posted 1 year ago
We've used TheECUPro in our shop twice now. The turn around time is very quick and the modules have worked perfectly. I highly recommend them.
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Posted 1 year ago
Very content with how quick and easy it was to use ECU pro
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Posted 1 year ago
The ECU Pro is rated 4.9 based on 3,308 reviews