The ECU Pro Reviews

Name: The ECU Pro
Address: 181 Hills Creek Road, Wellsboro, Pennsylvania
Rating: 4.86

4.9 Rating 3,570 Reviews

97 %

of reviewers recommend The ECU Pro

4.9

Based on 3,570 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

The ECU Pro 5 star review on 24th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only did a brief test for basic functionality of ECU. Missed the actual problems that were confirmed by a different ECU service. Still charged for it with no recourse. Avoid this company.”

Helpful Report

(The ECU Pro) - Posted 1 day ago

“They Sold me a FOB claiming it's a Mercedes Benz original key and it's not the key doesn't open my door neither does it start my Mercedes Benz E 350 , they refuse to refund my $349.00 for a key that doesn't work and NOT an original they also have not provided a report on my Ignition Switch it's a scam.”

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(The ECU Pro) - Posted 4 days ago

“Very bad service. I mistakenly paid for a 30-minute service. I called because it was a mistake, and without even processing the payment, they charged me $30. Scammers!”

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Posted 4 days ago

“Minimal work performed to diagnose faulty DME. According to video, they installed my DME in one of their cars, revved the engine a couple times and called it good. BEFORE testing, I told them that it was an issue under load-accelerating, driving up hills.I finally verified it was the DME by installing a known good one. They apparently didn't even drive it. Now after 60 days they will not even respond to my emails. A waste of my money and time”

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(The ECU Pro) - Posted 2 weeks ago

“I needed to have my ECU tested and if it was bad, site showed 1 available for purchase for $1499. After I paid $399 for test, I learned from my mechanic it had water damage. I called and informed ECU PRO of this. I was then told that they had no ECU available to fit my 2010 MB G55, despite what the web site showed on the searchers end. The only other option I had at this time was to cancel the order and request a refund. When processing the refund, ECU PRO took out $30 refund/penalty fee, even though there was no service rendered, nor any item purchased. I didn't read anything about this refund penalty prior to paying, even though the site specifically showed there was one Engine Control Unit available. Nothing here was my fault as this site put out info that was incorrect. ECU Pro penalize me $30 for NOT helping me in any way. This is very unprofessional and I have a letter here to be sent to your local BBB in PA, as well as a draft for Yelp and Google (as well as any other organization in your state I can find). I haven't sent these letters off yet, but if I will notified them all should the need be.Thank you for your time in this matter. Bob Degitz I believe the Order number (Unique number) #24516”

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Posted 3 weeks ago

“Company is extremely poor at communication. I shipped my unit for repair. It was simply shipped back, unserviced, not information as regards why. Had to make calls for more details. I thought notes could've accompanied the return shipment. ECU pro can do better than that.”

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Posted 1 month ago

“Scam.just want you send products for TESTING to secure fee and Mark up prices once received.they just want your test fee and what ever else money they can get out of you if you believe their Lies!!STAY AWAY!!!order #23751”

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(The ECU Pro) - Posted 1 month ago

“I was sold a ECU that did not work and I can't get any support from this company. Now I am out of $1500.”

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Posted 1 month ago

“I never heard from them after they received my dme. Called several times for updates and the technician never called me back. Having a problem with the dme with bmw mechanic scanning several dme codes. Will be sending it back to fix.”

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Posted 1 month ago

“Problem still on computer. Exactly the same. Still in German. Paid for repair. Not fixed feel I should only pay for testing. Not satisfied.”

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Posted 4 months ago

“took weeks to do absolutely nothing and couldn’t even respond to my email thanks for the waste of time”

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Posted 4 months ago

“I paid for a testing of my 2008 BMW e60 535i DME and CAS. When I sent the initial request I indicated that I had a 30a error in the DME. I also requested that a second key be mated to the CAS. You indicated that your testing did not find the internal errors that I found in the DME were not found! DME was returned to me and I plugged in the DME & CAS and to my shock the car ran as it did before. Cylinders 4, 5 & 6 (group 2) injectors were not being activated. Please tell me how this is acceptable!”

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Posted 4 months ago

“I called first and told y’all the problem and yall said to send it and we take care of it. I sent it and got charged another 150 for bench testing when the pins are missing in the ecm. Them tell me the supplier is out. What a joke lost all my business.”

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(The ECU Pro) - Posted 6 months ago

“I felt scammed. I was told it would cost $159 to look at and repair my ecu. I was then told I had a leaking capacitor and damage to the circuit board, so it would now cost $1,500.00. Upon return of the ECU I found it had never been opened and looked at, and they sent a letter saying there was nothing wrong with it. Look on ebay for an honest 5 star rated repair or replacement.”

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(The ECU Pro) - Posted 6 months ago

“I paid over $500 and they sent one of the units back on tested and told me. It's because they're Tech didn't read the email. I made several phone calls and they made no effort to rectify the situation ,very poor service..”

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(The ECU Pro) - Posted 6 months ago

“I attempted to get my 2004 R53 EWS repaired with ECU Pro. It was a failure. Details: The car would not start with existing key that contained a new battery. Sent in Key, EWS, and computer for motor. I followed all instructions. After 2 weeks I called as I had not heard anything. The lady that answered with super polite and helpful...she shared that the team was behind, but was get to my parts in a few days. No issue for me...progress. I received a note saying that my key was the issue and that it would be fixed...I was given the option to purchase another key and I did. Paid additional fee and got parts back. Plugged in all parts and again followed all instructions and car is doing the same thing...not starting. I have confirmed that 12.6 volts is at the EWS when trying to start the car. Confirmed starter is good...power is not getting to solenoid. I am out $299, shipping, and the cost of a new key. The note I got back now claims that to get further testing done it is $75.00. I am going to pass and pursue other options. Because I have used these guys twice and got the same outcome. I would recommend another vendor. If I find there is another issue, I will review again and change review; however, right now, I am not pleased.”

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(The ECU Pro) - Posted 7 months ago

“In the first contact the problem was explained to them in a BMW and it was said that it was random and after Running on Street for a while, the computer was sent and the service and shipping was paid. After a few days they sent a video with the computer connected to a bmw and showing that the car was fine, and that they would return the computer because it did not have faults, at that time we contacted them again and explained again that it was random and after running for a while, they said that if that happened like this it was not the computer, I don't understand why they made us send and pay for their review if the response was from the beginning of the process”

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(The ECU Pro) - Posted 7 months ago

“Terrible business, would not recommend. Felt scammed, employees do not assist, only upsell customers.”

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Posted 8 months ago

“It is scam nothing don’t fix they making money just pay them send and sending back”

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Posted 11 months ago

“THIS IS BIG BS, IT' A SCAM. They damaged my ecu and they want it fix for $1500. My ecu was working before I sent it onle the wrong signal for the radiator to run other than that it's work and my car running fine. Don't ever ever go with this ECU Pro,”

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Posted 11 months ago

The ECU Pro is rated 4.9 based on 3,570 reviews