The ECU Pro Reviews

Name: The ECU Pro
Address: 181 Hills Creek Road, Wellsboro, Pennsylvania
Rating: 4.86

4.9 Rating 3,573 Reviews

97 %

of reviewers recommend The ECU Pro

4.9

Based on 3,573 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

The ECU Pro 5 star review on 6th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Send out my ecu cas and key for a cas replacement, they informed me that it was rebuildable and they rebuilt it and less than 3 months later having the same exact issues.”

Helpful Report

Posted 1 year ago

“They didn't fix any do anything but charge me $250. Rip off company! I sent the module in nice esd bag and esd box they just throw it in fedex bag to return. Unit still broken. Didn't reset anything as I had special code and that code is still active. Do not do business!”

Helpful Report

(The ECU Pro) - Posted 1 year ago

“Lights windows still don’t work”

Helpful Report

Posted 1 year ago

“by far not professional. sent unrepairable/ unreplaceable unit to them with a 10 day wait for nothing but an angry customer. sent elsewhere to a small buisness who had it back to me in 1 day with a used unit. need to learn how to recover eis password if it is a service to provide as well as update time frames on website. also charge me a b.s testing fee when nothing was tested or done. beyond aggrivated and will do my best to spread the word through my small electronics community”

Helpful Report

Posted 1 year ago

“ECU Pro did not test the ECU under conditions that create the specific fault code that the ECU was sent in for - ambient air temp sensor 105202. I communicated this concern prior to testing. They assured me they could test for it. When the ECU tested good, the video they sent clearly did not replicate conditions needed to trigger the fault. This fault is triggered once the engine is turned off and values between three ambient air sensors are compared. ECU Pro has since failed to return phone calls and emails.”

Helpful Report

Posted 1 year ago

“Where is my money I send computer they never fixed”

Helpful Report

Posted 1 year ago

“The car is not running properly at all.”

Helpful Report

Posted 1 year ago

“A complete waste of time and money. I asked in an email if they could specifically repair my BCU issues. They could not. If you have a R52 Mini Cooper they cannot diagnose much less repair.”

Helpful Report

Posted 1 year ago

“Worst experience ever. Charged for repair and services that were never done. sent back to me with no customer support or response of any type to emails still waiting on refund, now my key fobs don’t work with car and has it new dash lights on that I didn’t have before.. don’t waste your time or money on their services.”

Helpful Report

Posted 1 year ago

“Ill say im upset of the service, bad service, never gave me updates, only if i call ill knew whats happening, and at the end i didnt received and answer or evidence of how do they do the procedure to determined the final quote of the situation of my computer, is a poor client service for a company that sells ads of a super efficiency service.”

Helpful Report

Posted 1 year ago

“Do not recommend, I sent my ECU in and it took these guys almost a month to get back to me. They said they thought they sent the email. Then they said their machine was broken so they had to order a new one. Then they said my ECU was bad and needed to be replaced after a month and a half and quoted $1899. I double checked their website for my make a model which clearly says it’s $499 to “Replace” a bad ECU. They said oh no that’s not right. So after 2 months they finally sent my original ECU back and they charged me $159 for “testing.” Funny part when the ECU came back it had a piece of paper that says we tested your ECU and it had no faults…. What?”

Helpful Report

Posted 1 year ago

“I don’t like the i consistent pricing of ECU pro.they tell u one thing then they try and up charge u later.i wouldn’t recommend them.”

Helpful Report

Posted 1 year ago

“Totally not very good for business doesn't stand behind their work.”

Helpful Report

Posted 1 year ago

“I do not like there service,they tell u one thing and then try to over charge u.”

Helpful Report

Posted 1 year ago

“The car is tell me tye cas is bad”

Helpful Report

Posted 1 year ago

“Had good experience in past until I sent a Mercedes ecm. Order 6365. Was told they would have replacement one to sell me if they can’t fix the one I sent in. Then was told they don’t have a replacement. Was even told nothing was wrong with it. Paid for bench test. Spend hours diagnosing and checking all wires to find out the ecm was bad! Went with replacement ecm and everything was fixed. Company wasted my customers money and time!”

Helpful Report

Posted 1 year ago

“They sent me a FRM that didn’t work in my car and asked me to pay $200 additional dollars on top of $500 I’ve already paid to get a working one.”

Helpful Report

Posted 1 year ago

“Sent ECU in to get replaced for Mercedes 1 month went by never heard anything. Emailed and called was told they were getting new one ready. Then randomly got my old ecu back and a partial refund.”

Helpful Report

Posted 1 year ago

“They are garbage, they charged me 350 and my unit is still the same, it doesn't work. 😡😡😡😡😡😡😡😡😡😡😡😡😡”

Helpful Report

Posted 1 year ago

“I had requested a repair for my BCM on my 05 Mini cooper, upon shipping the item, they said that it was not useable due to corrosion on the pins. So I paid an extra $200 to get a replaced BCM. After it was sent, I proceeded to ‘plug’ the ‘new’ BCM into my car and received less functions than the original BCM I had sent to them. I was told by the technician that this would fix my issues and yet I spent $500+ to receive a defective item and still have the same issues with my Car. Would Recommend looking elsewhere for these services”

Helpful Report

Posted 1 year ago

The ECU Pro is rated 4.9 based on 3,573 reviews