The ECU Pro Reviews

Name: The ECU Pro
Address: 181 Hills Creek Road, Wellsboro, Pennsylvania
Rating: 4.86

4.9 Rating 4,326 Reviews

97 %

of reviewers recommend The ECU Pro

4.9

Based on 4,326 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The ECU Pro 5 star review on 15th July 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In the first contact the problem was explained to them in a BMW and it was said that it was random and after Running on Street for a while, the computer was sent and the service and shipping was paid. After a few days they sent a video with the computer connected to a bmw and showing that the car was fine, and that they would return the computer because it did not have faults, at that time we contacted them again and explained again that it was random and after running for a while, they said that if that happened like this it was not the computer, I don't understand why they made us send and pay for their review if the response was from the beginning of the process”

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(The ECU Pro) - Posted 1 year ago

“Terrible business, would not recommend. Felt scammed, employees do not assist, only upsell customers.”

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Posted 1 year ago

“It is scam nothing don’t fix they making money just pay them send and sending back”

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Posted 1 year ago

“THIS IS BIG BS, IT' A SCAM. They damaged my ecu and they want it fix for $1500. My ecu was working before I sent it onle the wrong signal for the radiator to run other than that it's work and my car running fine. Don't ever ever go with this ECU Pro,”

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Posted 1 year ago

“Send out my ecu cas and key for a cas replacement, they informed me that it was rebuildable and they rebuilt it and less than 3 months later having the same exact issues.”

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Posted 1 year ago

“They didn't fix any do anything but charge me $250. Rip off company! I sent the module in nice esd bag and esd box they just throw it in fedex bag to return. Unit still broken. Didn't reset anything as I had special code and that code is still active. Do not do business!”

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(The ECU Pro) - Posted 1 year ago

“Lights windows still don’t work”

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Posted 1 year ago

“by far not professional. sent unrepairable/ unreplaceable unit to them with a 10 day wait for nothing but an angry customer. sent elsewhere to a small buisness who had it back to me in 1 day with a used unit. need to learn how to recover eis password if it is a service to provide as well as update time frames on website. also charge me a b.s testing fee when nothing was tested or done. beyond aggrivated and will do my best to spread the word through my small electronics community”

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Posted 1 year ago

“ECU Pro did not test the ECU under conditions that create the specific fault code that the ECU was sent in for - ambient air temp sensor 105202. I communicated this concern prior to testing. They assured me they could test for it. When the ECU tested good, the video they sent clearly did not replicate conditions needed to trigger the fault. This fault is triggered once the engine is turned off and values between three ambient air sensors are compared. ECU Pro has since failed to return phone calls and emails.”

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Posted 1 year ago

“Where is my money I send computer they never fixed”

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Posted 1 year ago

“The car is not running properly at all.”

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Posted 2 years ago

“A complete waste of time and money. I asked in an email if they could specifically repair my BCU issues. They could not. If you have a R52 Mini Cooper they cannot diagnose much less repair.”

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Posted 2 years ago

“Worst experience ever. Charged for repair and services that were never done. sent back to me with no customer support or response of any type to emails still waiting on refund, now my key fobs don’t work with car and has it new dash lights on that I didn’t have before.. don’t waste your time or money on their services.”

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Posted 2 years ago

“Ill say im upset of the service, bad service, never gave me updates, only if i call ill knew whats happening, and at the end i didnt received and answer or evidence of how do they do the procedure to determined the final quote of the situation of my computer, is a poor client service for a company that sells ads of a super efficiency service.”

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Posted 2 years ago

“Do not recommend, I sent my ECU in and it took these guys almost a month to get back to me. They said they thought they sent the email. Then they said their machine was broken so they had to order a new one. Then they said my ECU was bad and needed to be replaced after a month and a half and quoted $1899. I double checked their website for my make a model which clearly says it’s $499 to “Replace” a bad ECU. They said oh no that’s not right. So after 2 months they finally sent my original ECU back and they charged me $159 for “testing.” Funny part when the ECU came back it had a piece of paper that says we tested your ECU and it had no faults…. What?”

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Posted 2 years ago

“I don’t like the i consistent pricing of ECU pro.they tell u one thing then they try and up charge u later.i wouldn’t recommend them.”

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Posted 2 years ago

“Totally not very good for business doesn't stand behind their work.”

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Posted 2 years ago

“I do not like there service,they tell u one thing and then try to over charge u.”

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Posted 2 years ago

“The car is tell me tye cas is bad”

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Posted 2 years ago

“Had good experience in past until I sent a Mercedes ecm. Order 6365. Was told they would have replacement one to sell me if they can’t fix the one I sent in. Then was told they don’t have a replacement. Was even told nothing was wrong with it. Paid for bench test. Spend hours diagnosing and checking all wires to find out the ecm was bad! Went with replacement ecm and everything was fixed. Company wasted my customers money and time!”

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Posted 2 years ago

The ECU Pro is rated 4.9 based on 4,326 reviews