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The ECU Pro Reviews

4.9 Rating 3,570 Reviews
97 %
of reviewers recommend The ECU Pro
Company Reviews Product Reviews
411
 Metrics
4.9
Based on 3,570 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
The ECU Pro 5 star review on 24th October 2025
Qiondra Brown
The ECU Pro 5 star review on 10th October 2025
Anonymous
The ECU Pro 5 star review on 4th September 2025
Georges Prophete
The ECU Pro 5 star review on 17th August 2025
Anonymous
The ECU Pro 5 star review on 27th June 2025
Adam Korman
The ECU Pro 5 star review on 24th April 2025
Fang Hua Wu
The ECU Pro 5 star review on 19th April 2025
Micah Donahue
96
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
David Grant
Verified Buyer
“Did what they said as they said. Very straightforward, kept me informed every step of the way.”
Helpful Report
(The ECU Pro) - Posted 4 days ago
Matthew Sutherland
Verified Buyer
“Very solid dealings. They offered the options to test, repair or supply a refurbished options, which made options attractive. They provided responsive updates and showed physical evidence of a working ECU. Would definitely use again or recommend to others.”
Helpful Report
(The ECU Pro) - Posted 1 week ago
Anonymous
Verified Buyer
“The transaction was simple and sleasy. However, not everything is working and I need to send my FRM back. ECU Pro has been quite helpful along the way. Hopefully we can figure out why my windows still aren't working after they look over the FRM again.”
Helpful Report
(The ECU Pro) - Posted 1 week ago
Anonymous
Verified Buyer
“FRM module came repaired and instantly working, only took about a week or two to ship out, fix, and then ship back to me. Would recommend them to anyone who needs help with similar situations!”
Helpful Report
(The ECU Pro) - Posted 2 weeks ago
Alton Lee
Verified Buyer
“They are true to their word. Think about that!!”
Helpful Report
(The ECU Pro) - Posted 4 weeks ago
Anonymous
Verified Buyer
“Process was easy. Will use again. After install there were more concerns, the responded timely and we’re happy to address any concerns.”
Helpful Report
Posted 1 month ago
Sean Beck
Verified Buyer
“Fast service”
Helpful Report
(The ECU Pro) - Posted 1 month ago
Giancarlo Pinero
Verified Buyer
“Ended a Mercedes Benz EIS for testing, the process took 3 weeks in my opinion it’s way too long for just a test otherwise they are honest found no issues and received it back”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Erica Smoczynski
Verified Buyer
“Ecu pro are very professional company and great customer service.”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Anonymous
Verified Buyer
“They did an excellent job in re-flashing my ECU. They even sent a new returnable ECU in case the fix for the original didn’t work.”
Helpful Report
(The ECU Pro) - Posted 3 months ago
Veasna Hoeung
Verified Buyer
“Excellent service!”
Helpful Report
(The ECU Pro) - Posted 3 months ago
Parrish Cruz
Verified Buyer
“The instructions were confusing, it's written by technicians who are writing instructions to technicals.”
Helpful Report
Posted 3 months ago
Cal Van Oss
Verified Buyer
“The DME testing took longer than expected and the communication of where we were in the process was not entirely clear. The product is great and the price is better than a new module from BMW plus needing programming.”
Helpful Report
(The ECU Pro) - Posted 3 months ago
Kurt Steinecke
Verified Buyer
“Did what they said they do in time frame they given.”
Helpful Report
(The ECU Pro) - Posted 3 months ago
Anonymous
Verified Buyer
“The ECU Pro did a good job with my ECU questions, and they were patient and professional throughout the process. I would love to give all 5 stars, but the only reason that I don't is because they don't yet have a BMW E46 platform to do their testing on (like my car).”
Helpful Report
(The ECU Pro) - Posted 3 months ago
Anonymous
Verified Buyer
“Pleased with service”
Helpful Report
(The ECU Pro) - Posted 3 months ago
Anonymous
Verified Buyer
“Had to send modules back due to receiving the package damaged. Unfortunately was charged for the second delivery, which was no fault of my own. But ECU Pro confirmed the Modgule was OK and provided a new case for my electronics. At this time. The modules are OK but unfortunately took 3 1/2 weeks of time. I would suggest that the programming be saved so that if the package is ever damaged as mine, a replacement could be reprogrammed and sent out this would’ve eliminated extra packaging cost and lost time. I would, however Pro again, but caution that since the package is fragile that appropriate measures are taken to protect them.”
Helpful Report
(The ECU Pro) - Posted 4 months ago
Anonymous
Verified Buyer
“Ecu were very efficient by fixing and working on my product and got it back to me in a timely manner. I definitely recommend”
Helpful Report
(The ECU Pro) - Posted 4 months ago
Jd Fisher
Verified Buyer
“They got back to me in a timely manner and explained things to my likening customer service was great”
Helpful Report
(The ECU Pro) - Posted 4 months ago
Robert Wan
Verified Buyer
“The process of shipping and diagnosis of the FRM was quick and i appreciated the video of the test afterwards. Communication was timely but a more detailed explanation would have been nice.”
Helpful Report
(The ECU Pro) - Posted 4 months ago
The ECU Pro is rated 4.9 based on 3,570 reviews
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