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The ECU Pro Reviews

4.9 Rating 3,879 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 3,879 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
The ECU Pro 5 star review on 23rd March 2026
RON SMIGLA
The ECU Pro 5 star review on 14th December 2025
Shane Montross
The ECU Pro 5 star review on 24th October 2025
Qiondra Brown
The ECU Pro 5 star review on 10th October 2025
Anonymous
The ECU Pro 5 star review on 4th September 2025
Georges Prophete
The ECU Pro 5 star review on 17th August 2025
Anonymous
The ECU Pro 5 star review on 27th June 2025
Adam Korman
98
Anonymous
Anonymous  // 01/01/2019
Great value for the service provided. I sent in my Mini Cooper CAS module for a no-start issue. Communication between the service tech and myself was prompt and when the original unit was deemed not repairable, a new cloned unit was returned to me. Car runs great now. My only critique is that when the new unit was sent, along with the original, the original failed unit was labeled as “replacement” with an ECU pro log and job number sticker on it (the new unit was unlabeled), and this caused me to try to re-install the original unit back in the car not realizing it was the wrong one. This caused a bit of frustration for an hour until I went back and watched the video where I realized the new unit had no labeling on it. Credit to ECU pro for sending the video that I could double check, but I would suggest clearer labeling on the units when returning them! Thank you again. This saved me a lot of money and fixed my car’s issue!
Helpful Report
(The ECU Pro) - Posted 1 month ago
Good customer service.
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(The ECU Pro) - Posted 1 month ago
quick turnround sent a detailed video of the testing.
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(The ECU Pro) - Posted 1 month ago
The customer service after the work was done was good thank you for fixing my Mercedes ecu.
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(The ECU Pro) - Posted 2 months ago
Fast and efficient. My FRM was inoperable and they sent me a replacement ready to go, no programming required. Took only a few days to get to me!
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(The ECU Pro) - Posted 2 months ago
Fast and precise
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(The ECU Pro) - Posted 2 months ago
Product has been successfully fixed and returned quickly. Process was easy to understand.
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(The ECU Pro) - Posted 3 months ago
Bench tested my ecu, they said it was okay. Was told they could test in vehicle before purchasing.
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(The ECU Pro) - Posted 3 months ago
Communication is great! Quick response and customer service
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(The ECU Pro) - Posted 4 months ago
Everything went quickly and smooth. Appreciate the quick turnaround. I only wish the process was a bit more warm. However what can one truly expect with a mail in service. Overall pleased and would use their service again.
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(The ECU Pro) - Posted 4 months ago
Great response time & extremely helpful
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(The ECU Pro) - Posted 4 months ago
Did what they said as they said. Very straightforward, kept me informed every step of the way.
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(The ECU Pro) - Posted 4 months ago
Very solid dealings. They offered the options to test, repair or supply a refurbished options, which made options attractive. They provided responsive updates and showed physical evidence of a working ECU. Would definitely use again or recommend to others.
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(The ECU Pro) - Posted 4 months ago
The transaction was simple and sleasy. However, not everything is working and I need to send my FRM back. ECU Pro has been quite helpful along the way. Hopefully we can figure out why my windows still aren't working after they look over the FRM again.
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(The ECU Pro) - Posted 5 months ago
FRM module came repaired and instantly working, only took about a week or two to ship out, fix, and then ship back to me. Would recommend them to anyone who needs help with similar situations!
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(The ECU Pro) - Posted 5 months ago
They are true to their word. Think about that!!
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(The ECU Pro) - Posted 5 months ago
Process was easy. Will use again. After install there were more concerns, the responded timely and we’re happy to address any concerns.
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Posted 5 months ago
Fast service
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(The ECU Pro) - Posted 6 months ago
Ended a Mercedes Benz EIS for testing, the process took 3 weeks in my opinion it’s way too long for just a test otherwise they are honest found no issues and received it back
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(The ECU Pro) - Posted 6 months ago
Ecu pro are very professional company and great customer service.
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(The ECU Pro) - Posted 7 months ago
The ECU Pro is rated 4.9 based on 3,879 reviews