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The ECU Pro Reviews

4.9 Rating 3,239 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 3,239 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
Anonymous
Anonymous  // 01/01/2019
They did an excellent job in re-flashing my ECU. They even sent a new returnable ECU in case the fix for the original didn’t work.
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(The ECU Pro) - Posted 5 days ago
Excellent service!
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(The ECU Pro) - Posted 6 days ago
The instructions were confusing, it's written by technicians who are writing instructions to technicals.
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Posted 1 week ago
The DME testing took longer than expected and the communication of where we were in the process was not entirely clear. The product is great and the price is better than a new module from BMW plus needing programming.
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(The ECU Pro) - Posted 1 week ago
Did what they said they do in time frame they given.
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(The ECU Pro) - Posted 1 week ago
The ECU Pro did a good job with my ECU questions, and they were patient and professional throughout the process. I would love to give all 5 stars, but the only reason that I don't is because they don't yet have a BMW E46 platform to do their testing on (like my car).
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(The ECU Pro) - Posted 1 week ago
Pleased with service
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(The ECU Pro) - Posted 3 weeks ago
Had to send modules back due to receiving the package damaged. Unfortunately was charged for the second delivery, which was no fault of my own. But ECU Pro confirmed the Modgule was OK and provided a new case for my electronics. At this time. The modules are OK but unfortunately took 3 1/2 weeks of time. I would suggest that the programming be saved so that if the package is ever damaged as mine, a replacement could be reprogrammed and sent out this would’ve eliminated extra packaging cost and lost time. I would, however Pro again, but caution that since the package is fragile that appropriate measures are taken to protect them.
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(The ECU Pro) - Posted 1 month ago
Ecu were very efficient by fixing and working on my product and got it back to me in a timely manner. I definitely recommend
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(The ECU Pro) - Posted 1 month ago
They got back to me in a timely manner and explained things to my likening customer service was great
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(The ECU Pro) - Posted 1 month ago
The process of shipping and diagnosis of the FRM was quick and i appreciated the video of the test afterwards. Communication was timely but a more detailed explanation would have been nice.
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(The ECU Pro) - Posted 1 month ago
Shipping was fast and easy. Only reason for 4 starts was the lack of checking in as requested with what was wrong with my ECU and what was replaced or repaired with the service.
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(The ECU Pro) - Posted 1 month ago
The experience was great, turnaround time was also great. I just had one small hiccup that i am still trying to work out. Since installing the new FRM the passenger side window automatically rolls down to halfway. This is not something that was happening before the FRM. Any Advice? Great experience overall.
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(The ECU Pro) - Posted 1 month ago
I'm very satisfied.....they went way out of their way to help me. .. I'm a older not so computer savvy mechanic
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Posted 1 month ago
Overall, ECU Pro has been easy to do business with. They have been helpful every time I call but do not allow phone conversations with the technicians. Unfortunately, I am still having some issues with tail light running lights that appear to be related to the FRM. They have agreed to make a new FRM replacement for me so hopefully that will solve my issues. I will update this review if I can.
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(The ECU Pro) - Posted 2 months ago
After replacing my ECU there was no change in the rich and rough idle I'm experiencing. Not a fault of the ECU Pros. I'll have to troubleshoot other areas .
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(The ECU Pro) - Posted 2 months ago
Good service, fast turnaround, car is better then before!
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(The ECU Pro) - Posted 2 months ago
Awesome service!!! very professional and courteous. Diagnoses of my Ecu, ews and key was accurate and now after 2 years of my vehicle sitting it is up and running. Couldn’t be happier…
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(The ECU Pro) - Posted 2 months ago
communication and service was very good
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(The ECU Pro) - Posted 2 months ago
The process to get my FRM module repaired was smooth and easy. The unit worked well, and was shipped back to me quickly.
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(The ECU Pro) - Posted 3 months ago
The ECU Pro is rated 4.9 based on 3,239 reviews