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The ECU Pro Reviews

4.9 Rating 3,073 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 3,073 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
Shipping was fast and easy. Only reason for 4 starts was the lack of checking in as requested with what was wrong with my ECU and what was replaced or repaired with the service.
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(The ECU Pro) - Posted 6 days ago
The experience was great, turnaround time was also great. I just had one small hiccup that i am still trying to work out. Since installing the new FRM the passenger side window automatically rolls down to halfway. This is not something that was happening before the FRM. Any Advice? Great experience overall.
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(The ECU Pro) - Posted 1 week ago
I'm very satisfied.....they went way out of their way to help me. .. I'm a older not so computer savvy mechanic
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Posted 1 week ago
Overall, ECU Pro has been easy to do business with. They have been helpful every time I call but do not allow phone conversations with the technicians. Unfortunately, I am still having some issues with tail light running lights that appear to be related to the FRM. They have agreed to make a new FRM replacement for me so hopefully that will solve my issues. I will update this review if I can.
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(The ECU Pro) - Posted 2 weeks ago
After replacing my ECU there was no change in the rich and rough idle I'm experiencing. Not a fault of the ECU Pros. I'll have to troubleshoot other areas .
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(The ECU Pro) - Posted 2 weeks ago
Good service, fast turnaround, car is better then before!
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(The ECU Pro) - Posted 2 weeks ago
Awesome service!!! very professional and courteous. Diagnoses of my Ecu, ews and key was accurate and now after 2 years of my vehicle sitting it is up and running. Couldn’t be happier…
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(The ECU Pro) - Posted 1 month ago
communication and service was very good
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(The ECU Pro) - Posted 1 month ago
The process to get my FRM module repaired was smooth and easy. The unit worked well, and was shipped back to me quickly.
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(The ECU Pro) - Posted 1 month ago
All my questions were well answered. Now I'm waiting for news from my mechanic.
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(The ECU Pro) - Posted 1 month ago
Great communication and fast turnaround I recommend The ECU Pro
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(The ECU Pro) - Posted 1 month ago
Very fast and efficient in looking at our ECM for a client. When I called to check on the status, it was in like and likely to be looked at the following week, then 2 days went by and they had already looked at it. Will use them again.
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(The ECU Pro) - Posted 1 month ago
I have a 2008 Mini Cooper Convert - it was running OK then all a suddon it stop running - I had it pulled in and three differant machanics looked at it, one charge me $791.00 to replace immobilizer module, $600.00 toeing bill. What I had sean before repairs made was water in the right floor board thats when I found the shorted module I sent to you for repair, splice wire for used connector reconnected module, when you turn switch to start makes no sound and like no contact, radio does not connect top let down dead, windows do work and when you turn switch all lights on start up do come on. At present I am out almost $2,000.00 and car still wont start, HELP
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(The ECU Pro) - Posted 1 month ago
The service I received was great, they were prompt answered all my questions. Even though my part was not able to be repaired they sent me the replacement along with my old one.
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(The ECU Pro) - Posted 2 months ago
I sent my cas and module and key in. They said they could not find anything wrong. I still have the same problem. Video is post sent in and received back.
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(The ECU Pro) - Posted 2 months ago
Super friendly customer reps and a quick 2 week turnaround
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(The ECU Pro) - Posted 2 months ago
The part was repaired. Of course you hope it will be the lower price repair, mine was mid priced
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(The ECU Pro) - Posted 2 months ago
They were fairly quick to respond to questions. It was very easy to mail them the ECU and they kept to thier stated timeline. I had my ECU replaced and it worked like a charm.
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(The ECU Pro) - Posted 2 months ago
I received my purchase in a timely manner. I installed the unit and did the necessary resets and everything came out excellent. There were a few things i had to figure out but they were minimal. I would like to have had a directional manual on reinstallation that presented expextations of what to expect and the steps to resolve. I would have given five stars if it wasn't for this. Other than that the whole experience was five stars. I would recommend their service to anyone with this situation.
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(The ECU Pro) - Posted 2 months ago
They told me the problem right away
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(The ECU Pro) - Posted 2 months ago
The ECU Pro is rated 4.9 based on 3,073 reviews