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The ECU Pro Reviews

4.9 Rating 4,515 Reviews

97 %

of reviewers recommend The ECU Pro

Company Reviews

Product Reviews

4.9

Based on 4,515 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The ECU Pro 5 star review on 8th September 2026

Sahinabanu Sahinabanu

The ECU Pro 5 star review on 11th August 2026

The ECU Pro 5 star review on 14th December 2025

The ECU Pro 5 star review on 24th October 2025

The ECU Pro 5 star review on 10th October 2025

The ECU Pro 5 star review on 4th September 2025

Georges Prophete

The ECU Pro 5 star review on 17th August 2025

99

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick turn around”

Helpful Report

(The ECU Pro) - Posted 3 months ago

“Excellent to work with. Answer all questions that I had and kept me updated on the progress of CAS and ECU testing.”

Helpful Report

(The ECU Pro) - Posted 3 months ago

“Still working on getting this car to fire up, I have nothing on pin 7 of obd2 so no rpm signal no stsrt appreciate the help ..need to get into fuses and glove compartment area try to find a bad conection”

Helpful Report

(The ECU Pro) - Posted 3 months ago

“The ECU check service provided by ECU Pro was invaluable in diagnosing the problem. Although the ECU turned out to be okay, which allowed me to move on to what's apparently the only thing left. Also, I found the provided video, which showed my ECU in action (working) and was confidence-inspiring. The only ding in the process was this: I had contacted ECU to request that they ensure my components when they shipped them to me, as it would cost me at least $1500 to replace them with reconditioned parts. I told them I was happy to pay the additional cost of the insurance. They promised that they would do that, but did not. So, I held my breath for three days while it was being shipped back to me, and I watched my porch like a hawk on the day of delivery. Fortunately, it was delivered.”

Helpful Report

(The ECU Pro) - Posted 3 months ago

“The ECU Pro had pretty good turnaround time and I did eventually get help, but the process had a few bumps along the way. Overall not a bad experience, just wish some parts of communication and handling were a little smoother.”

Helpful Report

(The ECU Pro) - Posted 3 months ago

“Great overall service for my CAS repair/replacement. Ive used their services twice before for my FRM aswell. Had a small issue with one of my keys, which could have been communicated better. Otherwise great support and worksmanship.”

Helpful Report

(The ECU Pro) - Posted 3 months ago

“Haven't received my current ordered parts but have order from ecs before and everything was excellent.”

Helpful Report

(The ECU Pro) - Posted 3 months ago

“Pretty good customer service and communication”

Helpful Report

(The ECU Pro) - Posted 3 months ago

“This process has been seamless with the transactions, information and support. I have one lingering challenge that has not been resolved yet, but I’m hoping it will be with my FRM for my 2012 Mini Cooper S.”

Helpful Report

(The ECU Pro) - Posted 3 months ago

“Very good work. Pace of work is good. Customer support via the chat thru the website is a little disappointing and don’t expect answers from them but overall I was impressed with the service on my ECU.”

Helpful Report

Posted 4 months ago

“Great comunication. They were even willing to speak with the Auto shop that we were working with. Our car that we were told was not worth the trouble is now running great - at a fraction of the cost to buy a new computer.”

Helpful Report

Posted 4 months ago

“Had to have a key made and was sent the wrong key , had to send cas and ecu back and wait for the new key fob”

Helpful Report

(The ECU Pro) - Posted 4 months ago

“Received the module quickly after repairs. Installed and everything worked.”

Helpful Report

(The ECU Pro) - Posted 4 months ago

“Very quick turn around but didn’t fix the issue”

Helpful Report

(The ECU Pro) - Posted 4 months ago

“Quick and fast service .”

Helpful Report

(The ECU Pro) - Posted 5 months ago

“Good transaction. Price transparency was great:. However, price was very expensive. The product arrived earlier than expected”

Helpful Report

Posted 5 months ago

“As advertise f”

Helpful Report

Posted 5 months ago

“While they didn't find any issues with my device, they gave me a detailed explanation of what they checked, as well as a video. They also gave me some possible direction to look in for my problem”

Helpful Report

(The ECU Pro) - Posted 5 months ago

“Great value for the service provided. I sent in my Mini Cooper CAS module for a no-start issue. Communication between the service tech and myself was prompt and when the original unit was deemed not repairable, a new cloned unit was returned to me. Car runs great now. My only critique is that when the new unit was sent, along with the original, the original failed unit was labeled as “replacement” with an ECU pro log and job number sticker on it (the new unit was unlabeled), and this caused me to try to re-install the original unit back in the car not realizing it was the wrong one. This caused a bit of frustration for an hour until I went back and watched the video where I realized the new unit had no labeling on it. Credit to ECU pro for sending the video that I could double check, but I would suggest clearer labeling on the units when returning them! Thank you again. This saved me a lot of money and fixed my car’s issue!”

Helpful Report

(The ECU Pro) - Posted 6 months ago

“Good customer service.”

Helpful Report

(The ECU Pro) - Posted 7 months ago

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The ECU Pro is rated 4.9 based on 4,515 reviews