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The ECU Pro Reviews

4.9 Rating 3,392 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 3,392 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
I like the way when they tested it they sent me a video of it and an email letting me know what was going on and what has asked me what I wanted to do they were very clear on their findings and did everything just as they said they would
Helpful Report
(The ECU Pro) - Posted 7 months ago
I was a little concerned when they mentioned the CPU board was to bad to be repaired but a few emails kept me up-to date and confident I had found the correct place to help me with my troubles. Then I fouind out the board that was shiped from the manufacture had a defect but we held steday on the fealing of confidence and within the noted time my new CPU was out for shipping and all is well. Once I continue to find and solve other issues I can happly say my experience was great. Recomenditions have already been made.
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(The ECU Pro) - Posted 7 months ago
Plugged it in. Car works like it should but I still have the same issues. Climate controls don’t have power. Emergency flashers don’t work. Turn signal lights don’t work either.
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(The ECU Pro) - Posted 8 months ago
Very fast with service, but I feel a little expensive for product.
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Posted 9 months ago
Great service and prompt return. Diagnosed and repaired saving a few hundred dollars. I'm greatful I stumbled upon Ecu Pro. Thank you!
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(The ECU Pro) - Posted 9 months ago
Instrument cluster started working
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Posted 9 months ago
As they didn't find anything wrong with my FRM and I am still troubleshooting my issues, I couldn't give 5 stars (having had nothing repaired). However, I was kept UTD by email and the module was returned quickly.
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Posted 9 months ago
Customer response was very good
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(The ECU Pro) - Posted 9 months ago
Ok so far still don't have the part back so I don't know if it will work.
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(The ECU Pro) - Posted 9 months ago
The process was simple. The video for uninstalling the module was easy to follow.
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(The ECU Pro) - Posted 9 months ago
My repairs were completed promptly, company is easy to deal with as well as there website is very helpful.
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(The ECU Pro) - Posted 10 months ago
Pretty slow but good on keep you updated
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(The ECU Pro) - Posted 10 months ago
WRONG INFO INPUTED BY TECH WILL NEED TO RETURN AND REPROGRAMED OTHER THAN THAT IT WORKS GREAT
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(The ECU Pro) - Posted 10 months ago
Overall I would say they did a great job. I had my part back in just over a week, and the repair was done perfectly. The communication was poor though. I initially ordered testing for my FRM unit, and after I sent out the unit I didn't hear from them until it was already repaired and on its way back.
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(The ECU Pro) - Posted 10 months ago
Great service, easy to call and get ahold of someone to talk to in person who knows what they’re talking about. Second time I’ve used them.
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(The ECU Pro) - Posted 10 months ago
Job turn around was very fast
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(The ECU Pro) - Posted 10 months ago
Very responsive. Very help. Quick turnaround. My ECU wasn’t fixed first try, but they were happy to help and get it figured out. Let’s hope the next try works and I will leave another great review! 10/10 would recommend!
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(The ECU Pro) - Posted 10 months ago
Problem still remains, turnaround time could have been slightly faster. Overall a great company with easy process.
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(The ECU Pro) - Posted 10 months ago
Good company to work with,prompt service-good customer service.
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(The ECU Pro) - Posted 10 months ago
Staff was friendly, knowledge and helpful with fixing our part.
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(The ECU Pro) - Posted 11 months ago
The ECU Pro is rated 4.9 based on 3,392 reviews