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The ECU Pro Reviews

4.9 Rating 2,904 Reviews
97 %
of reviewers recommend The ECU Pro
Company Reviews Product Reviews
411
 Metrics
4.9
Based on 2,904 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
BROOKS Costin
Verified Buyer
“Still having problems but they are willing to help me as much as they can”
Helpful Report
(The ECU Pro) - Posted 6 months ago
August Straughn
Verified Buyer
“Very high quality service and communication. Still determining if the service I chose did or did'n fix my issues.”
Helpful Report
(The ECU Pro) - Posted 6 months ago
Brian Pencak
Verified Buyer
“Interactions and communications with The ECU Pro was timely and professional. The replacement ECU was packaged and shipped with no physical damage. The replacement ECU has been installed for just 3 days and working well. Since it has only been 3 days, this is the only reason I did not rank The ECU Pro 5-stars. Assuming no issues arrive…I would rate them 5-stars after 60 days.”
Helpful Report
(The ECU Pro) - Posted 6 months ago
Anonymous
Verified Buyer
“Very fast and easy service. Really appreciate the video to show the parts are working as described. Called after for a few questions and they were happy to help. Overall good experience!”
Helpful Report
(The ECU Pro) - Posted 7 months ago
Lora Berry
Verified Buyer
“Fast turnover,..Great service”
Helpful Report
(The ECU Pro) - Posted 7 months ago
Anonymous
Verified Buyer
“I sent in my two DME's and my CAS because I was having an issue with accerator codes on one of the DME's. The ECU PRO'S were able the correct the issue and make a extra key for my BMW 750LI.”
Helpful Report
(The ECU Pro) - Posted 7 months ago
Shane Faris
Verified Buyer
“Well the service was fast and the sent a video of everything working. I plugged it in and can wouldn't start so I'm letting the battery charge the car with a tender on it. Car started before but didn't run properly. Now it won't start so I'll give it a 2 day charge and see what happens. I'm sure I'll be contacting my mechanic. 🤞”
Helpful Report
(The ECU Pro) - Posted 7 months ago
Ralph Luzzicone
Verified Buyer
“I recieved my units back, reinstalled in vehicle, ran great for a few hours now car is dead in driveway again. I'm giving up on the vehicle...”
Helpful Report
(The ECU Pro) - Posted 7 months ago
Anonymous
Verified Buyer
“I spent months chasing a "gremlin" in my 2014 M235i's DME before finally deciding to send it to The ECU Pro. Beginning with testing, their Team was able to replicate the trouble code I was receiving. Once identified, they attempted physical repairs to the circuitry, as well as software patches to defeat my "gremlin". Unfortunately, my DME was not able to be repaired. While this was a disappointing result, it certainly saved me time and frustration from further attempts to fix it myself. I ultimately had to purchase a cloned, replacement DME, which is (so far) working flawlessly. I highly recommend The ECU Pro to DIY'ers and weekend mechanics like myself. I'm awarding 4 stars out of 5 due to communication issues that occurred during my DME's service. I believe The ECU Pro was experiencing email server issues so there were longer than desired periods when I did not receive any status updates. Once The ECU Pro realized that this was a problem, my Service Rep contacted me using their personal email, which was very appreciated. They also went out of their way to quickly complete my project once the communication issues were resolved.”
Helpful Report
(The ECU Pro) - Posted 7 months ago
Ryan O’Neal
Verified Buyer
“Received my FRM module about a week in half or so ago. Really surprised by how simple and effective it was after putting the module in. It completely fixed my prior issues i was having such as the windows , blinkers, lights (including interior), and mirrors all out of wack. Received my repaired version and worked as good as new!”
Helpful Report
Posted 8 months ago
Chris Mccarthy
Verified Buyer
“Second time to reprogram my FRM. Would like to see some form of test results, as the first time my lights were not complete.”
Helpful Report
Posted 8 months ago
Anonymous
Verified Buyer
“Thank you to the ECU team for attending to my order fast and having my part in within a few day !”
Helpful Report
Posted 8 months ago
Ken Wagar
Verified Buyer
“They did do anything to my computer and now it works so good ig”
Helpful Report
Posted 8 months ago
Alma Prado
Verified Buyer
“Staff was really helpful , communication was on point Highly reccomended !”
Helpful Report
Posted 8 months ago
Donna Hood
Verified Buyer
“Great company and really take care of customer. Had issue with software after shipped back to me. Hopefully this will resolve my other issues”
Helpful Report
Posted 8 months ago
Anonymous
Verified Buyer
“I recieve my cpc back after repair for no crank issues worked good for 2000 miles then started having issues with accelerator pedal going in and out. Sent it back and I am waiting for it to be returned.”
Helpful Report
Posted 8 months ago
SIDNEY ST. PIERRE II
Verified Buyer
“They are good. Communicate well. Will use in the future.”
Helpful Report
Posted 9 months ago
Mark Smith
Verified Buyer
“I am very please so far with the work they have done for me. I would definitely recommend them.”
Helpful Report
Posted 9 months ago
Christopher Corcoran
Verified Buyer
“I am currently having issues with a 2015 BMW. I thought the ECU might be the problem. Thanks to ECU Pros, I was able to send out the unit for testing. It turns out the ECU is functioning properly and is not the issue. ECU Pro was honest and fast. They specified 3 to 5 days to test the ECU after receiving it and they got the work done in this time and sent it back to me. The only reason I am giving 4 stars is because I wish they would have communicated an estimated testing date. I received an email saying they received the ECU. If they had added an estimated testing date, I would have given 5 stars.”
Helpful Report
Posted 9 months ago
Danielle Sims
Verified Buyer
“Process was ok.”
Helpful Report
Posted 9 months ago
The ECU Pro is rated 4.9 based on 2,904 reviews
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