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The ECU Pro Reviews

4.9 Rating 4,683 Reviews

97 %

of reviewers recommend The ECU Pro

Company Reviews

Product Reviews

4.9

Based on 4,683 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The ECU Pro 5 star review on 11th August 2026

The ECU Pro 5 star review on 14th December 2025

The ECU Pro 5 star review on 24th October 2025

The ECU Pro 5 star review on 10th October 2025

The ECU Pro 5 star review on 4th September 2025

Georges Prophete

The ECU Pro 5 star review on 17th August 2025

The ECU Pro 5 star review on 27th June 2025

98

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“FRM module came repaired and instantly working, only took about a week or two to ship out, fix, and then ship back to me. Would recommend them to anyone who needs help with similar situations!”

Helpful Report

(The ECU Pro) - Posted 1 year ago

“They are true to their word. Think about that!!”

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(The ECU Pro) - Posted 1 year ago

“Process was easy. Will use again. After install there were more concerns, the responded timely and we’re happy to address any concerns.”

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Posted 1 year ago

“Fast service”

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(The ECU Pro) - Posted 1 year ago

“Ended a Mercedes Benz EIS for testing, the process took 3 weeks in my opinion it’s way too long for just a test otherwise they are honest found no issues and received it back”

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(The ECU Pro) - Posted 1 year ago

“Ecu pro are very professional company and great customer service.”

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(The ECU Pro) - Posted 1 year ago

“They did an excellent job in re-flashing my ECU. They even sent a new returnable ECU in case the fix for the original didn’t work.”

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(The ECU Pro) - Posted 1 year ago

“Excellent service!”

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(The ECU Pro) - Posted 1 year ago

“The instructions were confusing, it's written by technicians who are writing instructions to technicals.”

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Posted 1 year ago

“The DME testing took longer than expected and the communication of where we were in the process was not entirely clear. The product is great and the price is better than a new module from BMW plus needing programming.”

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(The ECU Pro) - Posted 1 year ago

“Did what they said they do in time frame they given.”

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(The ECU Pro) - Posted 1 year ago

“The ECU Pro did a good job with my ECU questions, and they were patient and professional throughout the process. I would love to give all 5 stars, but the only reason that I don't is because they don't yet have a BMW E46 platform to do their testing on (like my car).”

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(The ECU Pro) - Posted 1 year ago

“Pleased with service”

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(The ECU Pro) - Posted 1 year ago

“Had to send modules back due to receiving the package damaged. Unfortunately was charged for the second delivery, which was no fault of my own. But ECU Pro confirmed the Modgule was OK and provided a new case for my electronics. At this time. The modules are OK but unfortunately took 3 1/2 weeks of time. I would suggest that the programming be saved so that if the package is ever damaged as mine, a replacement could be reprogrammed and sent out this would’ve eliminated extra packaging cost and lost time. I would, however Pro again, but caution that since the package is fragile that appropriate measures are taken to protect them.”

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(The ECU Pro) - Posted 1 year ago

“Ecu were very efficient by fixing and working on my product and got it back to me in a timely manner. I definitely recommend”

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(The ECU Pro) - Posted 1 year ago

“They got back to me in a timely manner and explained things to my likening customer service was great”

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(The ECU Pro) - Posted 1 year ago

“The process of shipping and diagnosis of the FRM was quick and i appreciated the video of the test afterwards. Communication was timely but a more detailed explanation would have been nice.”

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(The ECU Pro) - Posted 1 year ago

“Shipping was fast and easy. Only reason for 4 starts was the lack of checking in as requested with what was wrong with my ECU and what was replaced or repaired with the service.”

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(The ECU Pro) - Posted 1 year ago

“The experience was great, turnaround time was also great. I just had one small hiccup that i am still trying to work out. Since installing the new FRM the passenger side window automatically rolls down to halfway. This is not something that was happening before the FRM. Any Advice? Great experience overall.”

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(The ECU Pro) - Posted 1 year ago

“I'm very satisfied.....they went way out of their way to help me. .. I'm a older not so computer savvy mechanic”

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Posted 1 year ago

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The ECU Pro is rated 4.9 based on 4,683 reviews