The ECU Pro Reviews

Name: The ECU Pro
Address: 181 Hills Creek Road, Wellsboro, Pennsylvania
Rating: 4.86

4.9 Rating 3,079 Reviews

97 %

of reviewers recommend The ECU Pro

4.9

Based on 3,079 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

The ECU Pro 5 star review on 24th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got my new ECU earlier than expected. The support team are very healpful. Always respond to the messages promptly. My only problem was the new ECU I got is still not working properly. Engine started but still in limb mode. When I call ECU pro they told me to send the ecu back , they will test it. I am going to send it back, hopefully they can figure out the problem this time. I strongly recomend this company for your ECU testing and replacement.”

Helpful Report

Posted 1 year ago

“Great customer service.”

Helpful Report

Posted 1 year ago

“The parts were sent in and there was no information on what was found.”

Helpful Report

Posted 1 year ago

“After a mis-diagnosis performed by another company, ECU PRO ch3cked my unit and found nothing wrong with it, to my relief. Now I can continue my troubleshooting with confidence.”

Helpful Report

Posted 1 year ago

“Great customer service, price was higher than I wanted to spend, on a car that has 20 year old technology.. I was hoping they could repair the unit, after some checking they said a replacement was the only way. But the customer service they provided off sets the cost.”

Helpful Report

Posted 1 year ago

“I sent CPC4 for repair and I got a call about the status and i go ahead and let them fix it. and I got it back with in 5 working days fixed. and I am happy. The reason I gave 4 stars I asked to program it with the vin # which is easy on DDL, they ask me $300 extra charge. local Freightliner shop does it for less price. In my openion they need to ne fair on the pricing for programing to vin, if costemor pays for CPC repair.”

Helpful Report

Posted 1 year ago

“They are very smart, honest and easy to work with.”

Helpful Report

Posted 1 year ago

“Good service and product.”

Helpful Report

Posted 1 year ago

“Good turnaround. Haven’t had a chance to put it in will soon.”

Helpful Report

Posted 1 year ago

“The work was done on time, and with videos. A bit of miscommunication but it worked out at the end. Turn around time to get your stuff back is acceptable with the workload that have and shipping travel.”

Helpful Report

Posted 1 year ago

“quick and fast turnaround. great service.”

Helpful Report

Posted 1 year ago

“It took a while to go through the process. They work to communicate through email. We got a test and ultimately a new ECU. We have our car back~ seems to be fixed. Thank you!!! Worth the wait!”

Helpful Report

Posted 1 year ago

“This guy is a very good on what to do, I like the fact that they keep the promise. They also answer the phone on time, return my call back…”

Helpful Report

Posted 1 year ago

“Fast and professional service,,Called me same day to verify my order. Thanks,JR”

Helpful Report

Posted 1 year ago

“I had issue with my car not cranking or starting I sent my same key and cas modules to them and now my car started right up. Thank you ECU PRO.”

Helpful Report

Posted 1 year ago

“All ima say is it works.. super excited saved me a lot. Thanks”

Helpful Report

Posted 1 year ago

“Great and fast service. Quick turnaround and consistant communication”

Helpful Report

Posted 1 year ago

“I appreciate the online process (though I still needed help) and quick turn around from customer to service to returning the parts but the customer service part wasn't it. I spoke to a male representative the first time and he was very helpful and seemed nice but then when I called a second time there was this woman who'd made feel like I should've found another place for help.”

Helpful Report

Posted 1 year ago

“Customer service is excellent they very prompt and fast”

Helpful Report

Posted 1 year ago

“I got my module back and all the functions came back to life like nothing ever happened. I am quite pleased with the repair and the service!”

Helpful Report

Posted 1 year ago

The ECU Pro is rated 4.9 based on 3,079 reviews